--- title: "Integrated Core Systems (ICS)" ocid: "ocds-h6vhtk-06f165" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f165" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f165.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f165.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "North West Ambulance Service N H S Trust" published: "2026-09-03" --- # Integrated Core Systems (ICS) Buyer: North West Ambulance Service N H S Trust Current stage: Planning OCID: ocds-h6vhtk-06f165 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f165) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f165.json) ## Summary North West Ambulance Service NHS Trust intends to procure an integrated core systems platform combining computer-aided dispatch (CAD) and electronic patient records (EPR). The system will manage the complete patient and incident lifecycle, from call intake through hear-and-treat, dispatch, see-and-treat and see-and-convey care scenarios, clinical handover and post-event reporting. It is intended to reduce duplication, improve clinical safety and provide real-time information flow between control-room operations and care scenarios and locations. The procurement is principally for software packages and information systems. The buying organisation is the North West Ambulance Service NHS Trust, whose address is in Bolton. The planned requirement is for one unified and resilient joint solution rather than separate systems for individual stages of care. This is a planned procurement: the buyer has announced its intention to procure but has not invited tenders. It expects to use a competitive flexible procedure for an above-threshold procurement. The estimated value is £19.3 million excluding VAT, or £23.1 million including VAT. There is one planned lot, marked as suitable for SMEs. The buyer expects the contract to run from 1 June 2029 to 31 May 2036, with a possible renewal extending the maximum period to 31 May 2039. A future notice is expected on 1 February 2027. The procurement follows previously published pipeline and preliminary market engagement notices. The planned contract status is planned, and the stated legal basis is the Procurement Act 2023. The requirement is likely to suit software vendors, systems integrators and specialist healthcare or emergency-services technology suppliers able to provide a unified CAD and EPR platform. Relevant capability includes designing and integrating systems that support ambulance control rooms, patient records, clinical workflows, dispatch and handover, while maintaining real-time information exchange across operational and care settings. Suppliers should be prepared to address resilience, clinical safety, NHS security, information governance and high availability as core service requirements. The buyer is seeking a joint solution that minimises duplicated information and supports the full patient and incident lifecycle, rather than isolated software modules. The lot is explicitly identified as suitable for SMEs, so smaller specialist firms may be well placed, including as members of a delivery consortium or integration team. ## Notice A unified, resilient CAD and EPR platform that manages the full patient and incident lifecycle from call intake through each care scenario including hear and treat, dispatch, see and treat and see and convey, clinical handover and post event reporting while meeting NHS security, information governance and availability expectations. The joint solution must minimise duplication, improve clinical safety, and provide real time information flow between control room operations and all care scenarios and locations. See previously published notices in relation to this procurement - UK1: Pipeline notice Notice identifier: 2026/S 000-045009 UK2: Preliminary market engagement notice Notice identifier: 2026/S 000-062364 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/083537-2026 | | Notice type | UK1 - Pipeline Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Sep 2026 | | Submission deadline | Not specified | | Future notice date | 1 Feb 2027 | | Award date | Not specified | | Contract period | 1 Jun 2029 - 31 May 2036 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £19,300,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | North West Ambulance Service N H S Trust | | Locality | BOLTON | | Postcode area | Bolton | | Postcode | BL1 5DD | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD36 Greater Manchester North West | | Local authority | Bolton | | Electoral ward | Heaton, Lostock & Chew Moor | | Westminster constituency | Bolton West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 3 Sep 2026 at 14:47 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/083537-2026 - 3 Sep 2026 at 14:26 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/083517-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/083537-2026 3rd September 2026 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/083517-2026 3rd September 2026 - Pipeline notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.nwas.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f165. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f165.json.