---
title: "2627-0114 Solarwinds Support and Maintenance"
ocid: "ocds-h6vhtk-06f1a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f1a2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f1a2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f1a2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Islington"
published: "2026-09-03"
---

# 2627-0114 Solarwinds Support and Maintenance

Buyer: London Borough of Islington  
Current stage: Award  
OCID: ocds-h6vhtk-06f1a2

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## Summary

The London Borough of Islington procured software support and maintenance services for SolarWinds Observability SaaS Network & Infrastructure, including Observability Self-Hosted Advanced for Enterprise. The requirement covers ongoing support for network and infrastructure monitoring software rather than the supply of new hardware or general IT services. The buying organisation is the London Borough of Islington. The awarded service was intended for delivery across England, covering the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. This is a specialist software support requirement for a public-sector organisation using SolarWinds observability products in both SaaS and self-hosted enterprise environments.

The procurement has been completed and the contract was awarded to PROSPERON NETWORKS LTD. It used a below-threshold procedure, with the available record describing the method as unknown, and comprised one completed lot. The award was made on 30 May 2026. The contract was signed on 30 May 2026 and runs from 31 May 2026 to 30 May 2027. Its value is £37,383.25 excluding VAT, or £44,859.90 including VAT. The contract is active and the award is active. The awarded scope is software support services for SolarWinds Observability SaaS Network & Infrastructure and Observability Self-Hosted Advanced for Enterprise. The selected supplier is a small or medium-sized enterprise.

This procurement demonstrates demand from the London Borough of Islington for specialist SolarWinds support across a broad English delivery footprint. Suppliers well placed for a future requirement of this kind would need demonstrable capability in SolarWinds Observability SaaS, network and infrastructure monitoring, and the Advanced for Enterprise self-hosted platform. Credible competitors would also need to support a public-sector customer across multiple English regions, combining product-specific technical expertise with reliable maintenance and support arrangements. Experience maintaining observability environments, diagnosing network and infrastructure issues, managing enterprise self-hosted deployments, and supporting SaaS services would be directly relevant. The award to an SME shows that the requirement can be delivered by a focused specialist rather than only by a large IT services provider.

## Notice

SolarWinds Observability SaaS Network & Infrastructure including Observability Self-Hosted Advanced for Enterprise

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083623-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2026 - 30 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £37,383 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Islington |
| Locality | LONDON |
| Postcode area | North London |
| Postcode | N1 2UD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | St Mary's & St James' |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Prosperon Networks Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 3 Sep 2026 at 16:24 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/083623-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/083623-2026
  3rd September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.prosperon.co.uk
- https://www.islington.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f1a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f1a2.json.