---
title: "Kiwi-NCM-VM320-NPM-SAM Renewal"
ocid: "ocds-h6vhtk-06f217"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f217"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f217.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f217.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Cumberland Council"
published: "2026-09-04"
---

# Kiwi-NCM-VM320-NPM-SAM Renewal

Buyer: Cumberland Council  
Current stage: Award  
OCID: ocds-h6vhtk-06f217

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f217)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f217.json)

## Summary

Cumberland Council procured a three-year renewal of its Kiwi NCM VM320 NPM SAM software support service. The requirement concerns ongoing support for software used in network configuration and performance management, rather than new hardware, construction or general IT consultancy. The buying organisation is Cumberland Council, a public authority based in Carlisle. The service is for the council’s operations in Cumbria. The awarded supplier is Softcat plc, a large IT services and technology supplier. This opportunity is therefore most relevant to businesses that provide software support, maintenance and renewal services for network management platforms, particularly suppliers able to support established enterprise software environments for a local authority. It is less relevant to suppliers focused solely on hardware supply, standalone development, or unrelated managed services.

The procurement is complete and has been awarded. It used a below-threshold procedure, with the specific method recorded as unknown, and was organised as one lot. Softcat plc was awarded the contract. The contract was signed on 28 August 2026 and runs from 20 September 2026 to 19 September 2029. Its value is £79,407 excluding VAT, or £95,288 including VAT. The contract is active. The award covers software support services for the Kiwi NCM VM320 NPM SAM renewal. The published outcome identifies a three-year term and a single successful supplier. The procurement was evaluated through the buyer’s below-threshold process; no further award criteria or eligibility requirements are recorded in the procurement outcome. The requirement was therefore resolved through a relatively small, single-lot technology support contract.

This award demonstrates demand from Cumberland Council for continued specialist support of an established network management software platform. A credible competitor for similar work would need demonstrable experience supporting enterprise network configuration, performance monitoring and security or access-management software, together with the ability to deliver a dependable renewal service rather than a one-off licence sale. Suppliers should be able to maintain continuity across an existing technical environment, understand the supported platform and provide responsive software support throughout a multi-year public-sector contract. The successful supplier’s profile also indicates that the buyer accepted a large, established technology provider for this requirement. Smaller specialists may therefore need to show equivalent technical expertise, reliable service capacity, relevant public-sector or local-authority experience, and the ability to manage contractual support obligations over several years.

## Notice

Kiwi-NCM-VM320-NPM-SAM Renewal 3yrs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083829-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 20 Sep 2026 - 19 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £79,407 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cumberland Council |
| Locality | CARLISLE |
| Postcode area | Carlisle |
| Postcode | CA1 1RD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Castle |
| Westminster constituency | Carlisle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 4 Sep 2026 at 11:29 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/083829-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/083829-2026
  4th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://Softcat.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f217. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f217.json.