---
title: "Maintenance, Repairs and 24 Hour Call out for Door Entry Systems, Automatic and General Doors, Cloud Based Access Control and Lifeline Equipment"
ocid: "ocds-h6vhtk-06f264"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f264"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f264.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f264.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "Darlington Borough Council"
published: "2026-09-04"
---

# Maintenance, Repairs and 24 Hour Call out for Door Entry Systems, Automatic and General Doors, Cloud Based Access Control and Lifeline Equipment

Buyer: Darlington Borough Council  
Current stage: Planning  
OCID: ocds-h6vhtk-06f264

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f264.json)

## Summary

Darlington Borough Council is planning a maintenance and repair service for door entry systems, automatic and general doors, cloud-based access control and Lifeline equipment. The requirement is divided into three service areas: scheme doors, door-entry and intercom systems and Lifeline equipment; corporate building doors and access systems; and housing-block doors and access systems. The service includes 24-hour emergency call-out support alongside routine maintenance and repairs. It is a services contract involving security equipment, access-control systems and associated electrical and mechanical building installations. Delivery is associated with Darlington and the council’s buildings and housing stock. Suppliers providing integrated access, door and emergency-response maintenance may find the scope relevant.

This procurement is at the planning stage: the council has stated its intention to procure, but there is no invitation to tender yet. It expects to publish a subsequent notice by 30 September 2026. The council is carrying out preliminary market engagement through a questionnaire, which it expects suppliers to complete by 18 September 2026 using the OPEN eTendering system. The planned requirement has three lots, although the published structured information currently sets out the period and suitability for Lot 1. The estimated total value is £1,489,200 gross, in GBP. The planned contract period is 1 March 2027 to 28 February 2030, with renewal provisions potentially extending it to 29 February 2032. The procurement procedure and evaluation basis have not been settled in the published planning information.

The planned work should suit contractors with operational teams able to maintain and repair door-entry equipment, automatic and general doors, intercoms, cloud-based access-control systems and Lifeline equipment. Strong candidates are likely to combine electrical, mechanical, security and access-control engineering skills with reliable fault diagnosis, planned maintenance and rapid emergency response. Experience supporting housing schemes, communal residential blocks and corporate or public buildings would be relevant, particularly where systems must remain safe and available around the clock. Suppliers should be prepared to demonstrate the capacity to provide 24-hour call-out coverage, manage multiple service environments and maintain records across a varied equipment estate. Lot 1 is identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises, which may support specialist providers or collaborative delivery models.

## Notice

This is 3 lots for Maintenance, repairs and 24 Hour Call out for: Lot 1 - Scheme Doors, Door Entry, Intercoms and Lifeline Equipment Lot 2 - Corporate Building Doors and Access Systems Lot 3 - Housing Block Doors and Access Systems

### Planning Information

Questionnaire to complete within OPEN etendering system https://www.open-uk.org/projects/overview/3552427c-b2a2-4860-938c-19fd80f8cd0f

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083947-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | 30 Sep 2026 |
| Award date | Not specified |
| Contract period | 1 Mar 2027 - 28 Feb 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,489,200 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Darlington Borough Council |
| Locality | DARLINGTON |
| Postcode area | Darlington |
| Postcode | DL1 5QT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Park East |
| Westminster constituency | Darlington |
| Delivery location | TLC13 Darlington |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 42 - Industrial machinery
- 50 - Repair and maintenance services

### Codes

- 35121000 - Security equipment
- 42961100 - Access control system
- 50610000 - Repair and maintenance services of security equipment
- 50710000 - Repair and maintenance services of electrical and mechanical building installations

## Release History

- 4 Sep 2026 at 14:40 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/083947-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/083947-2026
  4th September 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.open-uk.org/projects/overview/3552427c-b2a2-4860-938c-19fd80f8cd0f

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f264. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f264.json.