{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-06f2d7-2026-09-04T17:07:58+01:00", "date": "2026-09-04T17:07:58+01:00", "ocid": "ocds-h6vhtk-06f2d7", "initiationType": "tender", "parties": [ { "id": "GB-COH-02366777", "name": "Dwr Cymru Cyfyngedig", "identifier": { "scheme": "GB-COH", "id": "02366777" }, "address": { "streetAddress": "Linea, Fortran Road,", "locality": "Cardiff", "postalCode": "CF3 0LT", "country": "GB", "countryName": "United Kingdom", "region": "UKL22" }, "contactPoint": { "name": "Freddie Dickson", "email": "Freddie.Dickson@dwrcymru.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" }, { "scheme": "UK_CA_DEVOLVED_REGULATIONS", "id": "GB-WLS", "description": "Welsh devolved regulations apply" } ] } } ], "buyer": { "id": "GB-COH-02366777", "name": "Dwr Cymru Cyfyngedig" }, "tender": { "id": "ocds-h6vhtk-06f2d7", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "DCWW 2015 - Recruitment Services Procurement", "description": "Dwr Cymru Cyfyngedig, trading as Dwr Cymru Welsh Water (DCC), is seeking to establish a Hybrid Managed Service Provider (MSP) Recruitment Framework to support its in-house recruitment function with the provision of temporary, interim, fixed-term contract (FTC) and permanent recruitment services across a range of specialist disciplines. DCC currently operates a combination of in-house direct recruitment and recruitment agency support. The purpose of this procurement is to introduce a Hybrid MSP model that will provide DCC with greater control, visibility and consistency across its external recruitment activity, while retaining access to specialist recruitment expertise where required. The Framework is intended to support enhanced value for money, improved management information and expenditure visibility, robust compliance management, effective management of IR35 and payroll requirements, and a streamlined recruitment and workforce management process. Under the Hybrid MSP model, DCC will retain its in-house recruitment function and overall governance and oversight of its recruitment requirements, while outsourcing defined recruitment and workforce management activities to MSP Suppliers appointed to the Framework. There will be no single lead MSP across the Framework. Instead, MSP Suppliers will be appointed to individual Lots according to their relevant specialist recruitment capability. For requirements referred to the Framework, the relevant MSP Supplier will be responsible, as applicable, for candidate attraction, sourcing, screening and presentation; onboarding and pre-employment compliance activities; operational management of IR35 and other applicable tax and employment compliance requirements; payroll and bill-pay administration; workforce administration; and the provision of management information, expenditure reporting and associated workforce management services. DCC will retain overall oversight of these activities, responsibility for its recruitment strategy and final candidate selection and appointment decisions, and responsibility for monitoring and managing MSP Supplier performance against the Service Levels, KPIs and other requirements established under the Framework. Permanent and FTC recruitment requirements will ordinarily be managed through DCC's in-house recruitment function in the first instance. Where internal sourcing routes have been exhausted, or where a requirement is particularly specialist, difficult to fill or time-critical, DCC may release the requirement to MSP Suppliers appointed to the relevant Lot. Temporary and interim recruitment requirements may be released to the MSP Suppliers appointed to the relevant Lot according to the nature and specialist requirements of the role. Where more than one MSP Supplier is appointed to a Lot, requirements may be released to capable Suppliers in accordance with the allocation methodology established under the Framework. MSP Suppliers will be responsible for identifying and presenting suitably qualified candidates who meet DCC's requirements. The Framework is intended to cover the following worker categories: * Temporary Agency Workers - agency workers engaged on a temporary basis, typically paid hourly, to support requirements such as sickness cover, operational demand or specific projects. * Interim Workers - contractors or freelance workers, typically paid on a daily-rate basis, engaged temporarily to support specific business requirements. * Fixed-Term Contract Employees - individuals employed and paid directly by DCC for a defined contractual period, with MSP Suppliers providing candidate-finding services where required. * Permanent Employees - individuals employed and paid directly by DCC on an ongoing basis, with MSP Suppliers providing candidate-finding services where required. The requirement is divided into seven Lots, defined by recruitment specialism. DCC intends to appoint up to three MSP Suppliers to each Lot, providing resilience, competition and access to a broader candidate market. Suppliers may tender for one Lot, any combination of Lots, or all seven Lots, subject to demonstrating that they have the capability and capacity to meet the requirements of each Lot for which they tender. The Lot structure reflects the breadth of general business and specialist recruitment requirements across DCC and is intended to ensure that recruitment requirements are supported by Suppliers with the appropriate market knowledge, capability and access to suitable candidates. The commercial arrangements applicable to MSP Suppliers, including recruitment fees, agency mark-ups, MSP management charges and any other relevant charges, will be defined at the ITT stage.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "2" }, { "id": "3", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "3" }, { "id": "4", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "4" }, { "id": "5", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "5" }, { "id": "6", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "6" }, { "id": "7", "additionalClassifications": [ { "scheme": "CPV", "id": "79600000", "description": "Recruitment services" }, { "scheme": "CPV", "id": "79620000", "description": "Supply services of personnel including temporary staff" }, { "scheme": "CPV", "id": "79610000", "description": "Placement services of personnel" }, { "scheme": "CPV", "id": "79631000", "description": "Personnel and payroll services" } ], "relatedLot": "7" } ], "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "DCC is conducting this procurement using a Competitive Flexible Procedure in accordance with the Procurement Act 2023. The procedure may include negotiation. The procurement will commence with Stage 1 - Conditions of Participation, during which Bidders will be required to submit a response to the Conditions of Participation documents, including the applicable exclusion and declaration requirements, technical responses and required confirmations. At Stage 1 - Conditions of Participation, Bidders will be required to: * satisfy the stated Conditions of Participation and applicable exclusion and declaration requirements; * provide the required financial and insurance information; * submit three Case Studies demonstrating relevant experience and capability in delivering recruitment services of the type required by DCC; * respond to the Technical Questions, including the mandatory pass/fail requirements relating to Additional Screening and Welsh Language Service Provision; * confirm the Lot or Lots for which they are able to provide recruitment services; and * provide any other information, declarations or supporting evidence required as part of the Conditions of Participation documents. DCC will assess Stage 1 submissions in accordance with the assessment and selection procedure set out in the procurement documents. Bidders must satisfy all applicable pass/fail requirements and achieve the required minimum Technical Assessment threshold in order to be considered for shortlisting. Following Stage 1 - Conditions of Participation, shortlisted Bidders will be invited to participate in Stage 2 - Invitation to Tender (ITT). DCC will undertake an intermediate assessment following receipt of tenders and may exclude Bidders that do not meet the applicable minimum requirements or quality thresholds. Bidders meeting the applicable minimum requirements and quality thresholds will subsequently be invited to Stage 3 - Final Tender (BAFO). The Competitive Flexible Procedure will include negotiation as part of the procurement process. Following Stage 3, DCC will evaluate the Final Tenders against the applicable award criteria and notify Bidders of the outcome. Contract award will remain subject to DCC's final approvals, completion of the applicable notification and standstill requirements, and execution of the relevant contractual documentation." }, "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "maximumParticipants": 3, "method": "withAndWithoutReopeningCompetition", "type": "closed", "description": "Recruitment requirements under the Framework will be allocated to Suppliers appointed to the relevant Lot in accordance with DCC's Hybrid MSP operating model and the allocation methodology established under the Framework. Permanent and fixed-term contract (FTC) requirements will ordinarily be considered through DCC's in-house recruitment function first. Where additional external support is required, including where internal sourcing routes are exhausted or a role is specialist, difficult to fill or time-critical, the requirement may be released to Suppliers appointed to the relevant Lot. Temporary and interim requirements may also be released to relevant Framework Suppliers. DCC will determine the most appropriate Lot based on the nature of the role, required skills and qualifications, specialist requirements, location, urgency and other relevant operational considerations. Within the relevant Lot, DCC may allocate a requirement to an individual MSP Supplier or release it to multiple capable MSP Suppliers, in accordance with the agreed allocation methodology. There will be no single lead MSP and DCC will retain oversight and control of the Hybrid MSP model. Supplier performance, including Service Level compliance, candidate quality, fulfilment rates, responsiveness and value for money, may be considered when allocating future requirements, where permitted by the Framework Agreement and applicable procurement documents. Where Suppliers are unable to meet a requirement within the required timescales or Service Levels, DCC may consider Suppliers appointed to another Lot where appropriate and where the Supplier has the relevant capability. DCC may also procure specialist recruitment services separately where these cannot reasonably be fulfilled through the Framework. Rates, margins, mark-ups, recruitment fees and other commercial terms shall be subject to the pricing mechanisms and Rate Caps established for the relevant Lot. DCC reserves the right to determine the appropriate allocation route for each requirement in accordance with the Framework Agreement, allocation methodology, internal governance and applicable procurement documents. No minimum spend, volume or value of work is guaranteed to any Supplier or Lot." } }, "submissionMethodDetails": "https://dwrcymru-welshwater.bravosolution.co.uk Participation instructions -- how to express an interest in this opportunity. 1) Register your organisation on the DCC eSourcing Portal (this is only required once so please check whether there is an existing account registered for your organisation -- multiple users can be added as required); 2) Express an interest in the opportunity: -- log in to the portal with your username and password, -- click the 'PQQs/ ITTs Open to all Suppliers' link, -- click on the relevant PQQ/ ITT to access the content, -- click the 'Express Interest' button at the top of the page -- this will move the PQQ/ ITT into your 'My PQQs/ITTs' page (this is a secure area reserved for your projects only), -- you can now access any attachments by clicking 'Attachments' in the 'PQQ/ ITT details' box. 3) Responding to the Opportunity -- click 'My Response' under 'PQQ/ ITT details'. You can choose to 'Create response' or 'Decline to Respond', -- you can now use the messaging function to communicate with the buyer and seek any clarification, -- note the deadline for completion and follow the onscreen instructions to complete your response -- there may be a mixture of online and offline actions for you to perform, -- you must then submit your reply using the 'Submit Response' button at the top of the page. Please Note the following -- you must download the documents yourself after you have expressed interest, they will not be sent to you, -- expressions of Interest will ONLY be accepted through the eSourcing Portal -- all documentation must be returned electronically via the eSourcing Portal, -- if you require any further assistance please consult the online help, or contact the eSourcing helpdesk using the contract information provided on the home page.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-10-09T14:00:00+01:00" }, "enquiryPeriod": { "endDate": "2026-09-25T14:00:00+01:00" }, "awardPeriod": { "endDate": "2027-02-05T23:59:59+00:00" }, "lots": [ { "id": "1", "title": "Customer Service", "description": "This lot contains omni-channel customer service roles such as Customer Service Advisors, Vulnerable Customer Advisors, Complaint Handlers, Debt Advisors, Receptionists, IT Service Desk Analysts and Social Media Advisors.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } }, { "id": "2", "title": "Scientific", "description": "This lot contains roles such as Sampling Technicians, Process Scientists, Water Quality Scientists, Microbiology Analysts, and laboratory personnel such as Technicians, Analysts and Team Leaders.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } }, { "id": "3", "title": "Professional & Finance", "description": "This lot contains professional and finance roles such as Accountants, Finance Professionals, Financial Analysts, Management Accountants, Procurement Specialists, Planning and Forecasting roles, Service Delivery Specialists, Quantity Surveyors, and HR & Legal Professionals.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } }, { "id": "4", "title": "Technical & Operations", "description": "This lot contains roles such as Industrial Electricians, Mechanical Fitters, Instrumentation and Automation Technicians, Process Operators, Tanker Drivers, HGV Technicians, and Clean and Wastewater Network Inspectors.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } }, { "id": "5", "title": "Engineers", "description": "This lot contains roles such as Civil, Process, Electrical and Mechanical Engineers, as well as Design Technicians.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } }, { "id": "6", "title": "IT & Data", "description": "This lot contains roles such as Data Scientists, Cyber Security Specialists, SAP Specialists, Technical Delivery Leads, Database Developers and Analysts, Desktop Engineers, Desktop Applications Support, Network and Telecommunications Engineers, Technical Architects, Solution Architects and Enterprise Architects.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } }, { "id": "7", "title": "Retail, Catering & Activities", "description": "This lot contains roles such as Cafe and Catering Staff, Chefs, Retail Assistants, Activity Instructors, Rangers, and other leisure and activity-based roles.", "status": "active", "value": { "amountGross": 24000000, "amount": 20000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "The Participation Stage will be evaluated using a combination of pass/fail assessments and scored technical quality criteria. The Completeness and Compliance Assessment and the Finance and Insurance Assessment will be assessed on a pass/fail basis. The Technical Assessment will comprise three scored Case Studies, accounting for 100% of the available Technical Assessment score, together with Technical Questions assessed on a pass/fail basis. Case Study 1 - Supplier Performance Management and Case Study 3 - Capacity and Demand will each carry a weighting of 40%, with Case Study 2 - Value for Money and Savings Management carrying a weighting of 20%. TQ1 - Additional Screening and TQ2 - Welsh Language Service Provision will be assessed on a pass/fail basis and will not contribute to the scored Technical Assessment. TQ3 - Lot Confirmation is for information only and will be used to identify the Lot(s) for which the Supplier is able to provide recruitment services. Suppliers must meet all applicable pass/fail requirements and the minimum Technical Assessment threshold in order to be considered for shortlisting. Each Lot will be evaluated separately, with qualifying Suppliers ranked according to their Technical Assessment score for the purposes of determining which Suppliers progress to the Invitation to Tender stage.", "criteria": [ { "type": "quality", "name": "Highest compliant technical assessment score with per-Lot ranked shortlisting" } ] }, "contractPeriod": { "startDate": "2027-03-31T00:00:00+01:00", "endDate": "2031-03-30T23:59:59+01:00", "maxExtentDate": "2035-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Two 2-year extension opportunities" } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "future", "documentType": "biddingDocuments", "accessDetails": "Documents will be accessible free of charge on the DCC eSourcing Portal at https://dwrcymru-welshwater.bravosolution.co.uk" }, { "id": "084119-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/084119-2026", "datePublished": "2026-09-04T17:05:40+01:00", "format": "text/html" }, { "id": "084120-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/084120-2026", "datePublished": "2026-09-04T17:07:58+01:00", "format": "text/html" } ], "coveredBy": [ "GPA" ] }, "language": "en" }