{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06f2ea-2026-09-04T20:23:44+01:00",
    "date": "2026-09-04T20:23:44+01:00",
    "ocid": "ocds-h6vhtk-06f2ea",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-04659712",
            "name": "LONDON NORTH EASTERN RAILWAY LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04659712"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PQZP-5496-ZTHY"
                }
            ],
            "address": {
                "streetAddress": "West Offices",
                "locality": "York",
                "postalCode": "YO1 6GA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE21"
            },
            "contactPoint": {
                "email": "procurement@lner.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicUndertaking",
                        "description": "Public undertaking"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-04659712",
        "name": "LONDON NORTH EASTERN RAILWAY LIMITED"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Please respond to the questionnaire located at https://forms.cloud.microsoft/e/KC19Y32ZAd Suppliers are invited to respond to the pre-market engagement questionnaire, describing their relevant capability, experience, delivery model, dependencies, assumptions and indicative commercial approach. Responses should cover onboard mobile ticketing, station-based fixed and mobile ticketing, revenue protection integration, payment services, hardware/peripherals, implementation, support and maintenance. LNER may use the responses to refine the requirements, lotting strategy, commercial model and procurement approach. Participation in this engagement does not guarantee participation in any future procurement.",
                "dueDate": "2026-09-25T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "084149-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/084149-2026",
                "datePublished": "2026-09-04T20:23:44+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "LNER10201",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Mobile and Station Ticketing & Revenue Protection and Support",
        "description": "London North Eastern Railway (LNER) is undertaking pre-market engagement to understand which suppliers can provide and support an integrated ticketing and revenue protection ecosystem across onboard and station environments. The anticipated scope includes: * Onboard mobile ticketing and revenue protection software for Train Managers and Revenue Protection Officers, including eTicket validation, ticket issuing, offline payment validation and revenue protection workflows. * Station ticketing capability, including fixed ticketing positions and mobile station-based ticketing for Travel Centres and other station environments. * Frontline hardware estate and accessories, including handheld devices, scanners, payment devices, printers, charging equipment, docking stations, peripherals and associated lifecycle management. * Integration between onboard equipment, ticket scan data and revenue protection applications, including the data needed to support Unpaid Fare Notices, Travel Irregularity Notices, reporting, audit trails and exception management. * Integrated payment processing services capable of supporting secure online and offline transactions, reconciliation, refunds, disputes and commission handling where applicable. * Implementation, transition, support and maintenance services, including service desk, incident management, device management, software updates, cybersecurity, reporting and continuous improvement. The purpose of this engagement is to understand market capability, delivery models, potential lotting, dependencies, risks, commercial models and innovation opportunities before any procurement route is finalised. The Electronic Ticket Validation Database (eTVD), Enterprise Reservation Systems and the separate Hitachi/onboard train-light data software development requirement are outside the scope of this market engagement and will be considered separately.\"",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "30144200",
                        "description": "Ticket-issuing machines"
                    },
                    {
                        "scheme": "CPV",
                        "id": "30200000",
                        "description": "Computer equipment and supplies"
                    },
                    {
                        "scheme": "CPV",
                        "id": "42991230",
                        "description": "Ticket printers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48100000",
                        "description": "Industry specific software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212110",
                        "description": "Point of sale (POS) software development services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "goods",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-01-01T00:00:00Z",
                    "endDate": "2028-12-31T23:59:59Z",
                    "maxExtentDate": "2030-12-31T23:59:59Z"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}