---
title: "Designing Good Services and Service Design Leadership (con_31880)"
ocid: "ocds-h6vhtk-06f2f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f2f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f2f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f2f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Department for Education"
published: "2026-09-05"
---

# Designing Good Services and Service Design Leadership (con_31880)

Buyer: Department for Education  
Current stage: Award  
OCID: ocds-h6vhtk-06f2f2

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## Summary

The Department for Education commissioned education and training services for upskilling in designing good services and service design leadership. The programme is aimed at professionals working in product and delivery, user-centred design, business analysis design, and user research. The requirement concerns service design capability and leadership development rather than general education provision. The buying organisation is the Department for Education, a central government department. The supplier’s registered location is London, and the buyer is based in London. The contract covers one requirement, combining training and professional development intended to strengthen the Department’s service design skills across these related professional communities. This is a focused capability-building service for organisations with experience delivering structured learning and development in service design.

This procurement has been awarded and the tender is complete. The Department for Education used a direct award below the relevant threshold without competition. The contract was signed on 18 June 2026 and runs from 8 July 2026 to 31 March 2027. The awarded supplier is The School of Good Services Ltd. The contract value is £70,590 excluding VAT and £84,708 including VAT. The award covers the single requirement for designing good services and service design leadership training. The procurement was treated as a services contract and classified under education and training services. The award is recorded as active and the contract is active. Evaluation was not conducted through a competitive tender; the route was a direct award without competition.

This award provides a clear example of the Department for Education buying specialist service design training for several professional groups at once. Suppliers seeking to compete for comparable work should be able to design and deliver upskilling programmes covering good service design, service design leadership, product and delivery practice, user-centred design, business analysis design, and user research. Credibility is likely to depend on demonstrable subject expertise, experienced trainers or facilitators, and the ability to work across related professions rather than provide a narrow, single-discipline course. A suitable provider would also need to translate service design methods into practical professional development for a public sector workforce, with sufficient capacity to support a department-wide requirement and engage learners from varied delivery and research backgrounds.

## Notice

Designing Good Services and Service Design Leadership upskilling for Product & Delivery, User Centred Design, BA Design and User Research Professions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/084159-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 8 Jul 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £70,590 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Department for Education |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | The School of Good Services |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 5 Sep 2026 at 00:31 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/084159-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/084159-2026
  5th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f2f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f2f2.json.