--- title: "Headless Content Management System (CMS) and Digital Experience Platform (DXP) Market Engagement" ocid: "ocds-h6vhtk-06f30b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f30b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f30b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f30b.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS 24" published: "2026-09-07" --- # Headless Content Management System (CMS) and Digital Experience Platform (DXP) Market Engagement Buyer: NHS 24 Current stage: Planning OCID: ocds-h6vhtk-06f30b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f30b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f30b.json) ## Summary NHS 24 is exploring a modern headless content management system and wider digital experience platform to support its future digital content and online service capability. The requirement is for IT services covering platform licensing, hosting, implementation, systems integration, content modelling and migration, user experience design, front-end development, training, support, knowledge transfer and ongoing service management. The platform is expected to be secure, scalable and API-driven, allowing content to be created, managed and reused across websites, mobile experiences, conversational interfaces and future digital channels. This is a service requirement in the health sector, led by NHS 24 from Edinburgh, and may involve software development, web content management and web server software services. This process is at the planning and market-engagement stage, not a formal competition or invitation to tender. NHS 24 is seeking supplier views to shape the future scope, delivery model, commercial options and route to market. The buyer has not yet settled its procurement approach. It is considering platform-only, implementation-only, end-to-end and multi-supplier arrangements. The potential requirement is presented as a single scope rather than separate lots. NHS 24’s indicative expectation is to publish a future notice on 27 November 2026. No contract value, budget, contract duration, tender deadline or evaluation criteria are set out at this stage. Supplier responses to the engagement will inform the eventual strategy and procurement approach. The engagement will suit suppliers specialising in headless CMS and digital experience platforms, particularly those able to combine software, hosting, implementation and integration expertise. Relevant capability includes API-led architecture, secure and scalable content platforms, content modelling and migration, user experience design, front-end development and delivery across web, mobile and conversational channels. Suppliers with strong training, knowledge-transfer, support and service-management teams are likely to be well placed. The buyer is explicitly seeking insight into different delivery and commercial models, so platform vendors, implementation partners, end-to-end digital agencies and businesses able to work within multi-supplier arrangements may all have a role. This is an opportunity to prepare and influence the future requirement, rather than bid for a contract now. ## Notice NHS 24 is undertaking market engagement to inform the potential procurement of a Headless Content Management System (CMS) and Digital Experience Platform (DXP). The exercise will explore available solutions, delivery models, implementation approaches and commercial options to support the future NHS 24 digital experience and content management capability. ### Lot Information Lot 1 NHS 24 is undertaking a preliminary market consultation to inform the potential procurement and implementation of a modern Headless Content Management System (CMS) and wider Digital Experience Platform (DXP) capability. The objective is to understand available market solutions, delivery approaches, commercial models and routes to market capable of supporting a secure, scalable and API-driven platform for the creation, management and reuse of content across websites, mobile experiences, conversational interfaces and future digital channels. The potential requirement may include platform licensing, hosting, implementation, systems integration, content modelling, content migration, user experience design, front-end development, training, support, knowledge transfer and ongoing service management. NHS 24 has not yet determined the preferred procurement approach and is seeking supplier input on alternative delivery models, including platform-only, implementation-only, end-to-end and multi-supplier arrangements. This exercise is for market engagement purposes only and does not constitute a formal procurement competition or commitment to procure. Supplier responses will be used to inform NHS 24's future strategy, scope and procurement approach ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/084199-2026 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Sep 2026 | | Submission deadline | Not specified | | Future notice date | 27 Nov 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS 24 | | Locality | EDINBURGH | | Postcode area | Glasgow | | Postcode | G51 4EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Cardonald | | Westminster constituency | Paisley and Renfrewshire North | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72212222 - Web server software development services - 72212224 - Web page editing software development services - 72212517 - IT software development services ## Release History - 7 Sep 2026 at 09:21 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/084199-2026 ## Notice URLs - http://www.nhs24.com - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000842191 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=842191 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00230 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f30b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f30b.json.