---
title: "Development of specifications KPI for soft services"
ocid: "ocds-h6vhtk-06f3a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f3a8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f3a8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f3a8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The Hillingdon Hospitals Nhs Foundation Trust"
published: "2026-09-07"
---

# Development of specifications KPI for soft services

Buyer: The Hillingdon Hospitals Nhs Foundation Trust  
Current stage: Award  
OCID: ocds-h6vhtk-06f3a8

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## Summary

The Hillingdon Hospitals NHS Foundation Trust commissioned consultancy services to develop specifications and key performance indicator documentation for soft services. The work supports future procurement and contract management within the Trust’s Estates and Facilities function. The service is general management consultancy, covering the definition of service requirements and performance measures for soft facilities services. The Central London Community Healthcare NHS Trust manages the procurement on behalf of the buying organisation through NWLPS. The requirement relates to NHS estates and facilities operations associated with The Hillingdon Hospital in Uxbridge and the wider Trust environment. It is relevant to management consultancies and facilities-management specialists that help public-sector organisations specify soft services, structure measurable outputs and prepare contract-management information.

The procurement has been awarded and the tender is complete. It used a direct award below the applicable threshold, without competition. Just Contract Management Limited was selected as the supplier for the single lot. The contract was signed on 7 September 2026 and runs from 9 September 2026 to 1 May 2027. Its value is £22,800 excluding VAT, or £27,360 including VAT. The award is active and the contract is active. The stated basis for the engagement is the development of specifications and KPI documentation for soft services, supporting future procurement and contract management. This outcome indicates a small, defined consultancy engagement rather than a competitive tender for the subsequent delivery of soft facilities services.

This award shows demand from an NHS trust for specialist support in turning soft-services requirements into procurement-ready specifications and practical performance measures. A credible competitor for similar work would need to understand facilities management in an NHS or comparable public-sector estate, including how cleaning, catering, portering, security, waste or related support services are described and monitored where relevant to the brief. Useful capability would include requirements gathering, service specification drafting, KPI design, measurable performance standards, contract-management documentation and the ability to work with Estates and Facilities stakeholders. Suppliers should be able to produce clear, auditable documentation that supports future tendering and ongoing supplier management, while working within public procurement constraints and coordinating with a procurement team managing the process.

## Notice

Development of specifications and KPI documentation for Soft Services to support future procurement and contract management activities within Estates & Facilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/084492-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Sep 2026 - 1 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £22,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Hillingdon Hospitals Nhs Foundation Trust |
| Locality | UXBRIDGE |
| Postcode area | Southall |
| Postcode | UB8 3NN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Hillingdon |
| Electoral ward | Colham & Cowley |
| Westminster constituency | Uxbridge and South Ruislip |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Just Contract Management Limited |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 7 Sep 2026 at 14:43 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/084492-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/084492-2026
  7th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.clch.nhs.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.thh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f3a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f3a8.json.