--- title: "Hicom Twinkle _ Software Licence" ocid: "ocds-h6vhtk-06f3c4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f3c4" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f3c4.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f3c4.json" source: "Find A Tender Service" current_stage: "Award" buyer: "The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust" published: "2026-09-07" --- # Hicom Twinkle _ Software Licence Buyer: The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust Current stage: Award OCID: ocds-h6vhtk-06f3c4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f3c4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f3c4.json) ## Summary The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust procured an annual software licence for Hicom Twinkle, a paediatric diabetes management system. The requirement covers access for six concurrent users and technical support, supporting the Trust’s hospital-based paediatric diabetes management service. The work is delivered for the Trust in King’s Lynn, Norfolk. The procurement is classified under hospital services (CPV 85111000). The selected supplier, Hicom Technology Limited, is a Surrey-based small or medium-sized technology business and the system’s existing provider. This is a specialist healthcare software and support requirement rather than a general IT services contract, so relevant experience with Hicom Twinkle or comparable paediatric diabetes clinical systems would be important to a competing supplier. The procurement was handled under the Provider Selection Regime for healthcare services as a limited procedure, using a direct award without prior publication of a competition notice. It was awarded to Hicom Technology Limited, with the award recorded as active and the contract signed on 7 September 2026. The requirement was described as a three-year contract. One valid bid was recorded, valued at £18,795; the highest and lowest valid bid values were both £18,795. The lot’s stated evaluation basis gave consideration to whether the existing provider was meeting the original contract and was likely to meet the proposed contract to a sufficient standard, alongside price. The process was recorded as complete. This procurement demonstrates recurring demand from an NHS hospital for a specialist paediatric diabetes management platform, including concurrent-user licensing and technical support. A credible competitor would need to provide, support and maintain clinical software used by paediatric diabetes teams, with a clear understanding of NHS operational requirements and continuity of patient-service workflows. Experience of implementing or supporting healthcare systems, managing software licences for multiple users and delivering responsive technical assistance would strengthen a future qualification. Suppliers should also be able to show that their product can meet the incumbent system’s functional needs to a sufficient standard, while offering a commercially competitive price. The requirement is suited to specialist healthcare software providers and experienced clinical IT support businesses. ## Notice Annual Software Licence - Hicom (Twinkle) Paediatric Diabetes Management System - 6 Concurrent users and technical support ### Lot Information Lot 1 Awarded under PSR direct award C 3 year contract ### Procurement Information This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by [Add date]. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.' ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/084544-2026 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Sep 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust | | Locality | KINGS LYNN | | Postcode area | Peterborough | | Postcode | PE30 4ET | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH52 North and West Norfolk | | Local authority | King's Lynn and West Norfolk | | Electoral ward | Springwood | | Westminster constituency | North West Norfolk | | Delivery location | TLH16 North and West Norfolk | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Hicom Technology Limited | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85111000 - Hospital services ## Release History - 7 Sep 2026 at 15:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/084544-2026 ## Notice URLs - http://www.hicom.co.uk - https://www.qehkl.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f3c4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f3c4.json.