--- title: "Market Engagement - Local Authority Housing, Revenue and Benefits system" ocid: "ocds-h6vhtk-06f408" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f408" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f408.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f408.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "London Borough of Brent" published: "2026-09-07" --- # Market Engagement - Local Authority Housing, Revenue and Benefits system Buyer: London Borough of Brent Current stage: Planning OCID: ocds-h6vhtk-06f408 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f408) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f408.json) ## Summary The London Borough of Brent intends to procure a local-authority housing, revenues and benefits system, covering council tax and benefits administration and housing functions. This is software and information-system provision, intended to support the Council’s key line-of-business operations and improve the effectiveness and efficiency of managing these services. Delivery will be for Brent in London. The existing system contract began in April 2022 and supports housing, benefits and council tax services. The Council is using this exercise to understand the available supplier market, the range of solutions, and the market’s capacity to meet its future requirements. The procurement is a single package and is identified as suitable for small and medium-sized enterprises. This procurement is at the planning stage: the Council has stated an intention to procure but this is not an invitation to tender or a request for formal expressions of interest. The Council expects the future contract to start on 1 April 2027 and run to 31 March 2030, with a possible extension to 31 March 2031; these plans may change. The estimated value is £1.2 million excluding VAT, or £1.44 million including VAT. The Council currently expects to publish the tender on 22 January 2027. Planned market engagement responses are due by 1pm on 5 October 2026, using the specified council tax and benefits and housing-system response documents. Selected responders may be invited to present online between 26 October and 6 November 2026. This will suit suppliers of integrated local-authority software, particularly organisations able to provide housing management, council tax and benefits systems in a single operational environment. Relevant capability includes configuring and supporting systems for complex public-sector processes, maintaining reliable data and integrations, and helping councils administer housing functions, revenues and benefits efficiently. Suppliers should be prepared to explain the breadth of their available solutions, implementation approach, service capability and capacity to support a council of Brent’s scale. The Council is seeking market intelligence to refine its requirements and future procurement strategy, so established providers and capable smaller businesses with specialist local-government systems may find the engagement useful preparation for the later competition. Presentation capability may also be relevant for selected market-engagement respondents. ## Notice The Council has a contract in place for a system for housing, benefits and council tax which commenced in April 2022 and is expiring by the end of March / April 2027. These are key line of business systems which ensure the Council is able to manage the Housing functions and the administration of Revenues and Benefits in an effective and efficient way. The Council seeks to gain a more detailed understanding of the supplier market and range of solutions that may be available. This market engagement will help to clarify its requirements, assesses the market's capacity and develops our future procurement strategy. This market engagement exercise is not an invitation to tender or a request for formal expressions of interest. This request is for information only. Suppliers will not be prejudiced in any future procurement processes by either responding or not responding to this market engagement exercise. Please note the envisaged tender publication date, estimated contract duration and contract value is likely to change and therefore not guaranteed. ### Planning Information Link to market engagement: https://procontract.due-north.com/Advert?advertId=8ae18753-dbaa-f111-813c-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21 Please read the market engagement document and if you feel that your organisation is able to contribute to this exercise, please complete the response documents and return, via the E Procurement Portal (ProContract) by 1pm on 05/10/2026. Suppliers should return the following as their market engagement response by the deadline set out above: • Completed Appendix 1 - Council Tax and Benefits Services • Complex Appendix 2 - Housing System Following responses being received, the Council may choose to invite selected supplier to present online via Microsoft Teams. This is expected to be held between 26/10/2026 – 06/11/2026. Further instructions will be provided to responders at that time. Any supplier invited to present to London Borough of Brent is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/084653-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Sep 2026 | | Submission deadline | Not specified | | Future notice date | 22 Jan 2027 | | Award date | Not specified | | Contract period | 1 Apr 2027 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | London Borough of Brent | | Locality | WEMBLEY | | Postcode area | Harrow | | Postcode | HA9 0FJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI72 Brent | | Local authority | Brent | | Electoral ward | Wembley Park | | Westminster constituency | Brent West | | Delivery location | TLI72 Brent | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 7 Sep 2026 at 21:25 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/084653-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/084653-2026 7th September 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.brent.gov.uk/ - https://procontract.due-north.com/Advert?advertId=8ae18753-dbaa-f111-813c-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f408. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f408.json.