---
title: "Residential and Domiciliary Care Management - Rostering and Scheduling System"
ocid: "ocds-h6vhtk-06f4e4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f4e4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f4e4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f4e4.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "Carmarthenshire County Council"
published: "2026-09-08"
---

# Residential and Domiciliary Care Management - Rostering and Scheduling System

Buyer: Carmarthenshire County Council  
Current stage: Planning  
OCID: ocds-h6vhtk-06f4e4

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## Summary

Carmarthenshire County Council is exploring a care rostering, scheduling and workforce management system for its Residential and Domiciliary Care Services in Carmarthenshire. The requirement is for software and related implementation or delivery models supporting domiciliary care scheduling and visit management, residential care rostering, workforce resource teams and shared staffing, and mobile working for frontline staff. Other intended functions include leave, absence and availability management; skills, compliance and competency management; payroll, travel and workforce payment processes; reporting and management information; continuity of care; and workforce utilisation. The Council is also interested in integration with care management, HR, payroll, finance and identity management systems. The classification includes industry-specific, business, database, systems and other software packages.

This process is at early market engagement and planning stage, rather than an invitation to tender. The Council expects suppliers to register interest by 22 September 2026 for demonstration sessions planned for October 2026. It intends to issue a high-level requirements document and may ask suppliers to demonstrate relevant functionality. An indicative next notice date is 1 September 2027, with a possible contract period from 1 July 2028 to 30 June 2032. The estimated value is £600,000 excluding VAT, or £720,000 including VAT. There is one planned lot, and the procurement is marked as suitable for SMEs. Participation is intended to inform future planning and does not commit the Council to a procurement or contract award.

This engagement will suit suppliers of care-sector rostering, scheduling or workforce management platforms, including established software providers, specialist care technology firms and SMEs able to provide configurable systems and delivery support. Relevant preparation should cover domiciliary visit planning, residential staffing, shared-resource deployment, mobile access for care workers, absence and availability controls, competency and compliance records, payroll and travel workflows, and operational reporting. Suppliers should be ready to explain how their platform integrates with care management, HR, payroll, finance and identity systems, and how it supports continuity of care and efficient workforce use. The Council is seeking information on available products, functionality, market developments and delivery models, and may use demonstrations to understand how solutions address these areas.

## Notice

Carmarthenshire County Council is undertaking an Early Market Engagement exercise to better understand the care rostering, scheduling and workforce management solutions currently available within the market. The Council currently utilises a rostering and scheduling solution across its Residential and Domiciliary Care Services and wishes to engage with suppliers to understand available products, functionality, market developments and delivery models that may support future service requirements. This exercise is intended to inform future planning and does not represent a commitment to undertake a procurement process. The Council is particularly interested in solutions that support: * Domiciliary Care scheduling and visit management. * Residential Care rostering and workforce management. * Workforce resource teams and shared staffing models. * Mobile working for frontline care staff. * Leave, absence and availability management. * Skills, compliance and workforce competency management. * Payroll, travel and workforce payment processes. * Reporting, operational oversight and management information. * Continuity of care and workforce utilisation. * Integration with care management, HR, payroll, finance and identity management systems. The Council intends to provide a high-level requirements document to interested suppliers and may invite suppliers to demonstrate how their solution supports the functional areas identified. Participation in this engagement is for information and planning purposes only and does not commit the Council to any procurement or award. All interested parties are encouraged to register their interest by 22/09/26 to participate in the demonstration sessions which we are planning to hold in October. Details of any formal tender will be provided in due course.

### Planning Information

The purpose of this early market engagement exercise is to better understand the care rostering, scheduling and workforce management solutions currently available within the market.
The Council currently utilises a rostering and scheduling solution across its Residential and Domiciliary Care Services and wishes to engage with suppliers to understand available products, functionality, market developments and delivery models that may support future service requirements. This exercise is intended to inform future planning and does not represent a commitment to undertake a procurement process.
The Council is particularly interested in solutions that support:
• Domiciliary Care scheduling and visit management.
• Residential Care rostering and workforce management.
• Workforce resource teams and shared staffing models.
• Mobile working for frontline care staff.
• Leave, absence and availability management.
• Skills, compliance and workforce competency management.
• Payroll, travel and workforce payment processes.
• Reporting, operational oversight and management information.
• Continuity of care and workforce utilisation.
• Integration with care management, HR, payroll, finance and identity management systems.
The Council intends to provide a high-level requirements document to interested suppliers and may invite suppliers to demonstrate how their solution supports the functional areas identified.
Participation in this engagement is for information and planning purposes only and does not commit the Council to any procurement or award. All interested parties are encouraged to register their interest by 22/09/26 to participate in the demonstration sessions which we are planning to hold in October via email to Rob, rbrain@carmarthenshire.gov.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085082-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Sep 2027 |
| Award date | Not specified |
| Contract period | 1 Jul 2028 - 30 Jun 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Carmarthenshire County Council |
| Locality | CARMARTHEN |
| Postcode area | Swansea |
| Postcode | SA31 1JP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Carmarthen Town North and South |
| Westminster constituency | Caerfyrddin |
| Delivery location | TLL14 South West Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48400000 - Business transaction and personal business software package
- 48600000 - Database and operating software package
- 48700000 - Software package utilities
- 48800000 - Information systems and servers
- 48900000 - Miscellaneous software package and computer systems

## Release History

- 8 Sep 2026 at 16:29 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/085082-2026
- 8 Sep 2026 at 15:46 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/085037-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/085082-2026
  8th September 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/085037-2026
  8th September 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.carmarthenshire.gov.wales
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f4e4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f4e4.json.