---
title: "Investigative Analytical Software (Chorus)"
ocid: "ocds-h6vhtk-06f50a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f50a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f50a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f50a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The Office of the Police and Crime Commissioner for Cleveland"
published: "2026-09-08"
---

# Investigative Analytical Software (Chorus)

Buyer: The Office of the Police and Crime Commissioner for Cleveland  
Current stage: Award  
OCID: ocds-h6vhtk-06f50a

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## Summary

The Office of the Police and Crime Commissioner for Cleveland procured Chorus, an industry-specific investigative analytical software package. The requirement covers software for managing and cleaning telecommunications data, helping investigators generate lines of enquiry and produce evidential products for investigation case files. It also covers continued access to the Chorus platform, software updates, technical support, system maintenance and related vendor services for the Force’s existing operational case-management and investigative system. Delivery is for the Cleveland policing operation in the United Kingdom. This is a software and support requirement rather than a general IT service: relevant suppliers are those providing specialist investigative analytics, telecommunications-data processing, case-management integration, licensing and ongoing technical maintenance.

The procurement has been awarded and the contract is active. Phoenix Software Limited was selected as supplier. The contract was signed on 1 September 2026 for £234,060.90 including the published contract value currency of GBP. The requirement was handled through a limited procedure as a direct award without prior publication of a call for competition. The buyer relied on the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), which permits direct awards following the framework’s competitive establishment. The award criterion was price, and one bid was recorded. The procurement record describes the lot as cancelled, while the linked award and contract are active; businesses should therefore treat the recorded outcome as an award to Phoenix Software Limited rather than an open competition.

This award identifies a defined public-sector demand for specialist software that can ingest, manage and clean telecommunications data and turn it into investigation-ready analytical outputs. Suppliers best placed for a comparable requirement would demonstrate a mature platform already suitable for operational policing, secure handling of sensitive investigative information, reliable integration with an existing case-management system and continuity of service during software updates or maintenance. Credible competitors would also need to provide responsive technical support, vendor-led maintenance and a clear licensing model for an established operational user. Experience supplying investigative, evidential or intelligence teams would help show that the software produces usable case-file products, while eligibility for an appropriate public-sector framework or another compliant purchasing route would support efficient procurement by this buyer.

## Notice

Analytical Software to manage and "clean" telecommunications data to generate lines of enquiry or produce evidential products for an investigation case file.

### Lot Information

Lot 1

Provision of Chorus software licences, support and maintenance services for the existing operational case management and investigative system used by the Force. The contract includes continued access to the Chorus platform, software updates, technical support, system maintenance and associated vendor services. Renewal of the existing solution ensures continuity of service, maintains operational capability and avoids disruption to investigative and case management activities. The contract is awarded by direct award through the Procurement Services Software Products & Associated Services Framework (Y23065)

### Procurement Information

The contract has been awarded by direct award under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14). The framework was established following a competitive procurement process and provides for the direct award of contracts. Accordingly, no separate call for competition was required for this contract award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085112-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £234,060 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Office of the Police and Crime Commissioner for Cleveland |
| Locality | STOCKTON ON TEES |
| Postcode area | Cleveland |
| Postcode | TS17 6QW |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Phoenix Software |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 8 Sep 2026 at 17:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/085112-2026

## Notice URLs

- https://www.cleveland.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f50a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f50a.json.