---
title: "Information and Advice Service"
ocid: "ocds-h6vhtk-06f5a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5a2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5a2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5a2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "The Borough Council of Calderdale"
published: "2026-09-09"
---

# Information and Advice Service

Buyer: The Borough Council of Calderdale  
Current stage: Award  
OCID: ocds-h6vhtk-06f5a2

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## Summary

The Borough Council of Calderdale commissioned an Information and Advice Service for people aged 65 and over, their families and carers living in Calderdale. The service provides informal, proactive information, support, advice and signposting to relevant services, with the purpose of maximising benefits for older people and those supporting them. This is a health and social work service, covering activity in Calderdale. The requirement is centred on direct support and guidance rather than clinical treatment: the provider must help individuals understand their options, access appropriate assistance and connect with other relevant services. It is relevant to organisations delivering older people’s information, advice, social support or community signposting services.

The procurement is complete and the contract was awarded on 26 August 2026 to AGE UK Calderdale & Kirklees. It used a below-threshold direct award without competition under the light-touch regime. The contract was signed on 26 August 2026 and runs from 26 August 2026 to 31 August 2029, with renewal available for a period or periods of up to 24 months, subject to a maximum extent date of 31 August 2031. The awarded value is £274,025 excluding VAT and £328,830 including VAT. The process comprised one lot, covering the complete Information and Advice Service requirement. The selected supplier’s award is active.

This award shows established demand from Calderdale for a specialist service supporting people aged 65 and over, their families and carers. A credible future competitor would need to demonstrate the ability to provide accessible, informal and proactive information and advice, understand the needs of older people, and offer effective signposting into relevant local services. Strong capability in social support, community engagement and benefits-related guidance would be directly relevant. The current provider is an SME and voluntary, community or social enterprise, indicating that this type of requirement can suit a mission-led organisation with focused local delivery capacity. Providers considering similar work should be able to manage individual enquiries, support families and carers, and maintain reliable links with other services across Calderdale.

## Notice

The Information & Advice Service will support individuals age 65+ their families and carers living in Calderdale. The Service will provide an informal yet proactive approach to offering information, support, advice, and signposting to other relevant services to maximise the benefits to the individual, their family and carers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085388-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 26 Aug 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £274,025 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Borough Council of Calderdale |
| Locality | HALIFAX |
| Postcode area | Halifax |
| Postcode | HX1 1UJ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE44 Calderdale and Kirklees |
| Local authority | Calderdale |
| Electoral ward | Town |
| Westminster constituency | Halifax |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Age UK Calderdale & Kirklees |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 9 Sep 2026 at 13:31 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/085388-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/085388-2026
  9th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f5a2.json.