---
title: "PROVISION OF SUPPORT AND ADVICE FOR HERTFORDSHIRE RESIDENTS WHO ARE DEAF OR LIVING WITH HEARING LOSS"
ocid: "ocds-h6vhtk-06f5bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5bb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5bb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5bb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Hertfordshire County Council"
published: "2026-09-09"
---

# PROVISION OF SUPPORT AND ADVICE FOR HERTFORDSHIRE RESIDENTS WHO ARE DEAF OR LIVING WITH HEARING LOSS

Buyer: Hertfordshire County Council  
Current stage: Award  
OCID: ocds-h6vhtk-06f5bb

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## Summary

Hertfordshire County Council commissioned support and advice for Hertfordshire residents who are deaf or living with hearing loss. The service covers in-person hearing-aid maintenance clinics, a postal hearing-aid maintenance service, assistive technology support, community engagement, and information and advice. It is a local social care and support service delivered for residents across Hertfordshire, combining practical equipment assistance with outreach and guidance. The appointed provider is Hertfordshire Hearing Advisory Service, a Welwyn Garden City-based voluntary, community and social enterprise. This requirement is relevant to organisations delivering hearing-loss support, hearing-aid maintenance, assistive technology guidance, community engagement, or accessible advice services for deaf people and people with hearing loss, particularly those able to provide both face-to-face and postal support in Hertfordshire.

The procurement has been completed and the contract was awarded directly, without competition, under a below-threshold procedure. Hertfordshire County Council awarded the single requirement to Hertfordshire Hearing Advisory Service for £85,000 gross. The award is active and the contract was signed on 30 July 2026. The contract period runs from 1 August 2026 to 31 January 2027, with a possible extension to 31 March 2027, described as an extension to the end of the 2026/27 financial year. The contract is active and the tender status is complete. The published outcome identifies social work and related services as the service category. The procurement was not divided into multiple awarded requirements.

This award provides a clear indication of the council’s requirement for specialist, locally delivered support for deaf residents and people living with hearing loss. A credible future competitor would need practical experience maintaining hearing aids, supporting users with assistive technology, and providing clear information and advice. The service model also favours providers able to combine scheduled face-to-face clinics with reliable postal support, alongside community engagement that reaches people beyond a clinic setting. Understanding the needs of deaf people and people with hearing loss, and delivering an accessible, trusted service across Hertfordshire, would be important. The incumbent is an SME and voluntary, community or social enterprise, showing that this requirement can be delivered by a focused specialist organisation rather than only a large national contractor.

## Notice

Contract to deliver support in the form of Hearing Aid Maintenance clinics in person and via a postal service, Assistive technology support, community engagement and information and advice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085426-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Aug 2026 - 31 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £85,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Hertfordshire County Council |
| Locality | STEVENAGE |
| Postcode area | Stevenage |
| Postcode | SG1 2FQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Stevenage |
| Electoral ward | Symonds Green |
| Westminster constituency | Stevenage |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HERTFORDSHIRE HEARING ADVISORY SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 9 Sep 2026 at 14:17 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/085426-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/085426-2026
  9th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.hertfordshire.gov.uk
- http://www.hhas.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f5bb.json.