---
title: "Student Counselling Service"
ocid: "ocds-h6vhtk-06f5db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5db"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5db.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5db.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "University of Lincoln"
published: "2026-09-09"
---

# Student Counselling Service

Buyer: University of Lincoln  
Current stage: Award  
OCID: ocds-h6vhtk-06f5db

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## Summary

The University of Lincoln appointed a provider for a student counselling service. The requirement covers 24/7 student counselling as a high-risk, student-facing service, supporting the university’s wider responsibilities for student wellbeing, mental health, safeguarding, risk management and suicide prevention. It is intended to support the University’s Mental Health Charter and relevant statutory requirements. The procurement is for services, including counselling and guidance, delivered for students in Lincoln. The buyer is the University of Lincoln, a public authority and higher education institution. The service requires an organisation able to provide continuous access and to manage sensitive student support within a university setting, linking counselling provision with wider wellbeing, safeguarding and risk-management arrangements.

This procurement has been awarded and the tender is complete. The University of Lincoln used a direct award below the applicable threshold, without competition, under the light-touch regime. Health Assured Ltd was selected as the supplier for the single lot. The contract was signed on 6 August 2026 and runs from 16 September 2026 to 16 September 2029. Its value is £265,500 excluding VAT, or £318,600 including VAT. The award and contract are recorded as active. The requirement was evaluated through the direct-award route rather than a competitive tender, so no competitive scoring basis is stated. The contract covers the full student counselling service described above and is below the relevant threshold.

This outcome identifies a recurring institutional need for a specialist provider capable of delivering round-the-clock counselling to university students. Competitors would need credible capacity for continuous service coverage, experience handling high-risk and sensitive student-facing cases, and robust arrangements for mental-health support, safeguarding, risk management and suicide-prevention responsibilities. They would also need to show how counselling integrates with a university’s wider student-wellbeing service and supports its Mental Health Charter and statutory duties. Health Assured Ltd, the appointed supplier, is recorded as an SME, indicating that the requirement is not confined to the largest organisations. Providers with established guidance and counselling capability, suitable escalation and safeguarding processes, and the operational resilience to support students continuously would be best placed to pursue this buyer’s future requirement.

## Notice

This contract is being awarded as a below threshold contract under the light touch regime, as describe within Section 9 of the Procurement Act. The University is appointing this supplier to provide 24/7 student counselling services, which is a high-risk student-facing service that is linked to the University's wider duties around student wellbeing, mental health, safeguarding, risk management and suicide prevention. It's aim is to help the University's Mental Health Charter and meet the relevant statutory requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085480-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 Sep 2026 - 16 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £265,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | University of Lincoln |
| Locality | LINCOLN |
| Postcode area | Lincoln |
| Postcode | LN6 7TS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Boultham |
| Westminster constituency | Lincoln |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Health Assured |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312310 - Guidance services
- 85312320 - Counselling services

## Release History

- 9 Sep 2026 at 15:32 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/085480-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/085480-2026
  9th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.lincoln.ac.uk/
- https://www.healthassured.org/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f5db.json.