---
title: "Joy Case Management System"
ocid: "ocds-h6vhtk-06f5fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5fd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5fd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f5fd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Cambridgeshire & Peterborough Combined Authority"
published: "2026-09-09"
---

# Joy Case Management System

Buyer: Cambridgeshire & Peterborough Combined Authority  
Current stage: Award  
OCID: ocds-h6vhtk-06f5fd

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## Summary

Cambridgeshire and Peterborough Combined Authority procured the Joy Case Management System, a software and information systems service supported by IT consulting, software development, internet and technical support. The system is intended to support the authority’s Youth Guarantee Trailblazer programme, whose business case received approval and whose related Department for Work and Pensions proposal was subsequently approved. Delivery is associated with Cambridgeshire. The buying organisation is the Cambridgeshire and Peterborough Combined Authority, a sub-central public authority. The requirement is a single service covering the Joy case management platform and related information technology support, rather than physical goods or construction works. It is relevant to suppliers of case management software, digital service platforms, implementation support and associated IT consultancy serving public-sector programmes.

This procurement has been completed and awarded. The contract was awarded to PUNGO LTD (Joy), and the contract is active. The authority used a direct award below the applicable threshold, without competition. The award was made on 17 August 2026, and the contract was signed on the same date. The contract runs from 17 August 2026 to 11 August 2027, with a maximum extent to 11 August 2028 through a stated 12-month extension. The awarded contract value is £115,200 gross in GBP. The tender comprised one completed lot. The evaluation basis was therefore the direct-award route rather than a competitive scoring exercise. The contracting process relates to software and IT services for the Joy Case Management System.

Although this contract has already been awarded, it demonstrates demand from Cambridgeshire and Peterborough Combined Authority for a dedicated case management system supporting a youth employment or guarantee programme. Suppliers considering future work with this buyer would need a credible software platform for managing cases, records and programme activity, together with the technical capability to provide implementation, software development, internet-based services and ongoing support. Experience delivering reliable digital systems for public-sector or grant-funded programmes would be commercially relevant, as would the ability to work within a direct-award, below-threshold procurement environment. Competitors should be able to show that their service can support operational users, integrate into programme delivery and remain maintainable throughout the initial contract and any extension.

## Notice

The initial business case for the Youth Guarantee Trailblazer received SAF approval on 10 March 2025 and was developed in parallel with the DWP proposal process. The DWP proposal was subsequently approved, and a Grant Offer Letter was issued to the CPCA on 27 March 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085540-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Aug 2026 - 11 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £115,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cambridgeshire & Peterborough Combined Authority |
| Locality | HUNTINGDON |
| Postcode area | Peterborough |
| Postcode | PE29 3TN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | Huntingdon North |
| Westminster constituency | Huntingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PUNGO LTD (Joy) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Sep 2026 at 16:36 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/085540-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/085540-2026
  9th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f5fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f5fd.json.