--- title: "Public Health Wales SMS Reminder System" ocid: "ocds-h6vhtk-06f7d3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f7d3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f7d3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f7d3.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "Public Health Wales NHS Trust" published: "2026-09-11" --- # Public Health Wales SMS Reminder System Buyer: Public Health Wales NHS Trust Current stage: Planning OCID: ocds-h6vhtk-06f7d3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f7d3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f7d3.json) ## Summary Public Health Wales is planning to procure a secure, reliable and cost-effective SMS messaging service for screening programmes across Wales. The main use will be appointment reminders for screening participants, with additional capability for short-notice notifications and wider operational communications. This is a telecommunications service, covering message delivery rather than postal services. Public Health Wales is the buying organisation, with NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, facilitating the pre-market engagement. Delivery is intended across Wales. The requirement is arranged as a single planned lot and may be suitable for small and medium-sized enterprises and voluntary, community or social enterprises. Suppliers with experience of dependable public-sector or healthcare messaging at scale should monitor its development and prepare to demonstrate how their service would support screening communications securely and reliably. This procurement is at the planning stage and is currently a pre-market engagement exercise, not an invitation to tender. Suppliers must request, complete and return the engagement documents by email, using the subject “PHW SMS REMINDER SYSTEM”; the stated return time is 2pm on 28 September 2026. Public Health Wales expects a subsequent notice around 1 January 2027. The anticipated programme period is 1 April 2027 to 31 March 2028. The buyer has not set out a procurement procedure or evaluation method at this stage. The requirement is below the applicable threshold and is planned as one lot. Suppliers should use the engagement to understand the proposed service and inform the buyer before the future competitive procurement is developed. The engagement documents are available on request by email to the procurement contact. The requirement should suit SMS platforms, telecommunications providers and specialist messaging companies able to deliver secure, reliable and cost-effective communications to screening participants across Wales. Relevant capability includes appointment-reminder services, rapid or short-notice messaging, and operational broadcast communications, with the resilience and capacity to support a public health programme. Suppliers should be ready to explain how their systems protect personal information, maintain dependable message delivery and support service continuity. Experience in healthcare, screening, NHS or other public-sector communications would be useful preparation, particularly where services involve sensitive recipient data and high-volume or time-critical notifications. The buyer has indicated that small and medium-sized enterprises and voluntary, community and social enterprises may be suitable, so established providers, specialist SMEs and mission-led organisations should consider contributing to the engagement. ## Notice Public Health Wales (PHW), require a secure, reliable, and cost-effective SMS messaging solution. The solution will primarily support appointment reminders, with additional functionality to enable short-notice notifications and wider operational communications for all screening participants across Wales. ### Planning Information Full details of this Pre Market Engagement exercise are available upon request. The document must be requested by emailing Connor.Lloyd@wales.nhs.uk. The email subject must state "PHW SMS REMINDER SYSTEM". Interested suppliers are encouraged to request the documents as soon as possible.Interested parties must request, complete and return the documents Connor.Lloyd@wales.nhs.uk by 2pm on 28th September 2026. N.B.1. No estimated costs for the requirement are available at this stage. N.B.2. The estimated contract dates reflect the anticipated live programme date. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/086309-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Sep 2026 | | Submission deadline | Not specified | | Future notice date | 1 Jan 2027 | | Award date | Not specified | | Contract period | 1 Apr 2027 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Public Health Wales NHS Trust | | Locality | CARDIFF | | Postcode area | Cardiff | | Postcode | CF10 4BZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Butetown | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 64 - Postal and telecommunications services ### Codes - 64000000 - Postal and telecommunications services ## Release History - 11 Sep 2026 at 11:22 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/086309-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/086309-2026 11th September 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f7d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f7d3.json.