---
title: "Pioneer Educational Trust - ICT Managed Service"
ocid: "ocds-h6vhtk-06f8d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f8d0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f8d0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f8d0.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Pioneer Educational Trust"
published: "2026-09-14"
---

# Pioneer Educational Trust - ICT Managed Service

Buyer: Pioneer Educational Trust  
Current stage: Tender  
OCID: ocds-h6vhtk-06f8d0

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## Summary

Pioneer Educational Trust is procuring a five-year managed ICT service for its schools and Head Office. The requirement covers day-to-day management of ICT under an agreed service level, a service desk operating 51 weeks a year with out-of-hours access, and locally based staff working on site for 51 weeks. The supplier will provide strategic ICT advice, design and manage infrastructure, supply technology and related services, oversee third parties, monitor and patch systems, report performance, maintain technical and operational records, and deliver digital skills and curriculum training. It will also support innovation, connectivity, communications and security upgrades, and may deliver technology and change-management projects. The work is across England, including the North East, North West, Yorkshire and the Humber, Midlands, East of England, London, South East and South West. The procurement is for ICT services, including networking, equipment and software.

The process has reached tender: the Trust invited offers through a selective competitive flexible procedure, using an accelerated timetable because of urgency. The process includes PSQ submission and evaluation, shortlisting, an invitation to tender, moderated evaluation, presentations, and final moderation and decision. Expressions of interest were due by 25 September 2026 at 12:00, and enquiries closed on 21 September 2026 at 23:59. Submissions are made by email in line with the PSQ instructions, in English. The contract is scheduled to run from 21 December 2026 to 20 December 2031. Its estimated value is £6,000,000 excluding VAT, or £7,200,000 including VAT. Quality accounts for 70% of the evaluation and price for 30%. The award decision is due by 9 November 2026. There is one lot, suitable for SMEs.

This opportunity suits an established managed service provider able to take end-to-end responsibility for ICT across a multi-school education trust. Relevant capability includes operating a dependable service desk, providing on-site support, managing networks, infrastructure, communications, security and software, and coordinating third-party suppliers. Bidders should be able to deliver strategic advice as well as practical support, including monitoring, patching, documentation, inventory management, risk registers and regular performance reporting. The Trust expects a partner that can support innovation, digital skills and curriculum training, and deliver connectivity, security and wider technology change projects when required. Suppliers need sufficient local staffing and operational capacity to provide service for 51 weeks a year, including out-of-hours access. Experience of education environments and managing service-level commitments would be directly relevant. TUPE is expected from the current supplier, so bidders should be prepared to assess and manage an incumbent workforce transfer.

## Notice

The Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years. This procurement includes (but may not be limited to) the items listed below. * A core managed service, management of all ICT against an agreed SLA * A Service Desk, available 51 weeks a year including out of hours access * Local staffing which suppliers deem necessary to deliver the service and meet the SLA requirements - 51 weeks onsite in Schools and Head Office * Strategic advice and direction to the Trust regarding ICT * Responsibility for design, specification, installation, and management of all ICT infrastructure * Supply of goods and services based on an agreed Best Value approach * Management of 3rd parties where relevant to the ICT support * Relevant monitoring, management, patching * Regular performance reporting * CPD and training - digital skills and curriculum as necessary * There is an expectation that the provider will support and/or drive innovation * Maintain technical documentation * Maintain operational documentation, for example inventory management and risk registers * Collective partnership targets aligned to the Trust objectives * In school support for the integration and upgrade of the connectivity, communications and security infrastructure as required * Suppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service. Suppliers should note the following: * The Trust will provide a standard contract as part of the ITT Pack * TUPE is expected from the current supplier

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/086729-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 21 Dec 2026 - 20 Dec 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,000,000 |
| Lots value | £6,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Pioneer Educational Trust |
| Locality | SLOUGH |
| Postcode area | Slough |
| Postcode | SL3 8TX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Slough |
| Electoral ward | Langley Foxborough |
| Westminster constituency | Windsor |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services

### Codes

- 30230000 - Computer-related equipment
- 32410000 - Local area network
- 32420000 - Network equipment
- 48210000 - Networking software package
- 72000000 - IT services: consulting, software development, Internet and support
- 80100000 - Primary education services
- 80200000 - Secondary education services

## Release History

- 14 Sep 2026 at 10:22 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/086729-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/086729-2026
  14th September 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-22349
  PSQ Document - In Word
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-22350
  PSQ Document in PDF

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f8d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f8d0.json.