--- title: "Hire of Fleet Vehicles" ocid: "ocds-h6vhtk-06f911" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f911" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f911.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f911.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SYNCHRONICITY CARE LTD." published: "2026-09-14" --- # Hire of Fleet Vehicles Buyer: SYNCHRONICITY CARE LTD. Current stage: Tender OCID: ocds-h6vhtk-06f911 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f911) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f911.json) ## Summary Synchronicity Care Limited is procuring a managed fleet of 22 courier vehicles for its 24-hour, 365-day operation across the North-east of England. The fleet comprises five 3.5-tonne Luton multi-drop vehicles with tail lifts, plus 17 small and medium electric and internal-combustion vehicles. They will transport supplies, post, medical equipment, pathology samples, linen, sterile-services equipment and maintenance materials between hospitals, health centres, GP surgeries and other sites. The requirement is for vehicle hire together with comprehensive servicing and maintenance. The supplier must provide customised livery, tax-exempt NHS vehicle discs, replacement tyres, fluids, lubricants, wipers and windscreens, and maintain both vehicles and tail-lift equipment. Driver training, relief vehicles and breakdown and puncture assistance are also required. The procurement has reached tender: Synchronicity Care Limited invited offers through an open procedure, with electronic submission via the Atamis portal. Enquiries were due by 16 October 2026 at 18:00, and tenders by 23 October 2026 at 18:00. The award decision was due by 23 November 2026. The single lot covers a contract from 1 August 2027 to 31 July 2030, with two optional 12-month extensions and a maximum end date of 31 July 2032. Its estimated value is £510,341.52 excluding VAT, or £612,409.82 including VAT. Price carries 50% of the evaluation, with quality covering contract delivery at 16%, social value at 14%, contract management at 10%, continuous improvement at 5% and innovation at 5%. This opportunity suits vehicle-hire, fleet-management and commercial-vehicle maintenance providers able to support NHS courier operations across multiple sites. Suppliers need capacity to provide five tail-lift-equipped Luton vehicles and 17 smaller electric or internal-combustion vehicles, together with a reliable replacement fleet when vehicles are being serviced or cannot be repaired. The service model requires full planned and reactive maintenance, statutory and preventative inspections, and tail-lift compliance with the Lifting Operations and Lifting Equipment Regulations 1998. Providers must offer 24-hour breakdown recovery, a dedicated contact number, roadside response within one hour and replacement or recovery within two hours where repair is impossible. Mobile puncture repair within two hours, driver training, customised vehicle livery and NHS vehicle-tax arrangements are also required. ## Notice Background to the requirement: The fleet is managed by Synchronicity Care Limited representatives and is a 24 hour, 365 days a year operation. The fleet is used to carry supplies, post, medical equipment and pathology items to various locations throughout the North-east of England. The fleet requires 22 vehicles in total, 5 x Luton 3.5 tonne with tail lifts multi-drop vehicles transporting stores / supply cages, sterile services trolleys (capes), linen supplies and ad hoc duties to various sites. The remaining 17 are a mixture of small and medium sized EV's and ICE vehicles that are used as multi-site vehicles delivering post, supplies (non-caged), pathology samples, estates maintenance and smaller ad-hoc duties. The premises involved are wide ranging including Health Centres, Doctor Surgeries, hospitals and other institutions. The need for a flexible vehicle is a much-needed requirement. The successful supplier will be responsible for the provision of the courier vehicle fleet including a comprehensive service and maintenance contract covering all safety, maintenance and repair work related to operating the vehicle fleet. This includes responsiblity for the following items for the duration of the contract: o Relief vehicle delivered to Darlington Memorial Hospital or University Hospital of North Durham while servicing of vehicles or breakdowns occur (must be fit for purpose and of equal or greater specification to that of the vehicle it is replacing) and supplied at vehicle exchange time. o Replacement tyres - fair wear and tear. o Fluids, lubricants and windscreen wipers - related to the continued use of the vehicle. o Full maintenance and service o Mandatory and preventative inspections on the vehicle and its equipment including tail-lift - tail lift inspections must meet The Lifting Operations and Lifting Equipment Regulations 1998 o Windscreen / glass replacement. o Customised livery as directed by the Trust representatives. o NHSV Class (taxation exempt disc) o Vehicle driver training as required to demonstrate vehicle functionality. o 24/7 Breakdown recovery assistance, RAC or equivalent within 1 hour of receiving breakdown call including a dedicated breakdown contact number; Failure to repair the vehicle on the road, must be recovered and a replaced with another vehicle of equal or greater size and specification within 2 hours. o Puncture repair service including mobile with a response time no greater than two hours. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/086842-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Sep 2026 | | Submission deadline | 23 Oct 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Aug 2027 - 31 Jul 2030 | | Recurrence | 2029-10-01 | ## Values | Field | Value | | --- | --- | | Tender value | £510,341 | | Lots value | £510,341 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SYNCHRONICITY CARE LTD. | | Locality | DARLINGTON | | Postcode area | Darlington | | Postcode | DL3 6HX | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC3 Tees Valley | | ITL 3 | TLC33 Darlington | | Local authority | Darlington | | Electoral ward | Pierremont | | Westminster constituency | Darlington | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50111100 - Vehicle-fleet management services ## Release History - 14 Sep 2026 at 12:52 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/086842-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/086842-2026 14th September 2026 - Tender notice on Find a Tender - https://atamis-1928--prospend.vf.force.com/apex/CS_ContractPage?filters=&page=1&Preview=Yes&searchStr=&SearchType=Projects&sortStr=Alphabetical&uid=a07Pz00001vYCbKIAW&sfdcIFrameOrigin=https://atamis-1928.lightning.force.com Access to the tender documents are available using the link provided. ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f911. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f911.json.