--- title: "Provision of a Managing Agent Service to Manage, Supply, Deliver, Install and Commission Air Source Heat Pumps" ocid: "ocds-h6vhtk-06f93d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f93d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f93d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f93d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "ENERGIA GROUP NI HOLDINGS LIMITED" published: "2026-09-14" --- # Provision of a Managing Agent Service to Manage, Supply, Deliver, Install and Commission Air Source Heat Pumps Buyer: ENERGIA GROUP NI HOLDINGS LIMITED Current stage: Tender OCID: ocds-h6vhtk-06f93d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f93d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f93d.json) ## Summary Energia Group NI Holdings Limited, trading through the PowerNI brand, is seeking one managing agent to deliver a residential air-source heat pump solution. The supplier will assess homes for suitability, calculate heat loss, supply and deliver equipment, manage loft access and full electrical works, install and commission systems, and provide customer support, reporting and follow-up reviews. The service also covers health and safety, building control and Energy Performance Certificates. Customer education is central: households must understand running costs and how to operate their heat pump. Energia may also require the future design, supply, delivery and installation of solar photovoltaic panels, inverters and battery storage. The work concerns residential customers in the United Kingdom, with the buyer based in Belfast. The process reached tender: Energia invited offers through an open procedure for utilities. It is one lot, with responses submitted electronically through Energia’s portal after suppliers request access, sign a non-disclosure agreement and confirm their intention to participate. Enquiries had to be submitted by 9 October 2026 at 12:00, and tenders by 16 October 2026 at 12:00. The award decision was due by 26 October 2026. The estimated value is £640,000 excluding VAT, or £800,000 including VAT. The initial contract period is 1 April 2027 to 31 March 2028, with an option to extend by a further 12 months and a further 12-month customer-support service, potentially running until 31 March 2030. Evaluation covers cost, specification compliance, service deliverables, customer engagement, sustainability and IT security, with economic and technical selection requirements set out in the tender documents. This opportunity suits an integrated heating or energy-services supplier able to manage the complete customer journey, from residential surveys and heat-loss assessment through equipment supply, installation, commissioning, support and review. Bidders need practical capability in electrical works, loft access, health and safety management, building control and Energy Performance Certificates, alongside the ability to explain heat-pump operation and running costs clearly to householders. Strong customer-engagement, service-management, sustainability and IT-security capability will matter because these are explicit quality considerations. The optional solar PV and battery element also favours suppliers able to design and deliver complementary renewable-energy systems, or to coordinate those services effectively. The economic and technical requirements are defined in the tender documents, and the contract is intended for a single supplier with capacity to provide ongoing customer support. ## Notice PowerNI, a brand of Energia Group wish to appoint a Managing Agent (Supplier) to provide an air source heat pump solution including assessment, supply, install, support, report and review follow up with residential Customers. It is essential that the Managing Agent educates Customers to ensure they fully understand the costs associated with the running of the heat pump, how to operate the Heat Pump system and that their homes are assessed for suitability. The scope of this Contract includes the installation process including e.g. full assessment including heat loss, accessing the Customer's loft, full electrical works, managing health and safety requirements, building control and Energy Performance Certificates. Optional Future Requirement - Solar PV Panels and Battery Systems. The Contract may include an optional provision for the future procurement of solar photovoltaic (PV) panels, inverters and battery storage systems for residential customers. This may encompass the design, supply, delivery and installation of solar PV and battery systems, at Power NI's discretion, should a business need or market-driven requirement arise during the Contract term. It is Energia's intention to award the Contract to one (1) Supplier. ### Lot Information Lot 1 Renewal: The initial contract term will be for a period of 1 year, with an option to extend the contract by a further 1 x 12 months subject to annual review. A further 12 months follow up service will be required as part of the ongoing Customer support. Extending the contract will be at Energia's discretion. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/086908-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Sep 2026 | | Submission deadline | 16 Oct 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2027 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £640,000 | | Lots value | £640,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ENERGIA GROUP NI HOLDINGS LIMITED | | Locality | BELFAST | | Postcode area | Northern Ireland | | Postcode | BT9 5NF | | Country | Northern Ireland | | ITL 1 | TLN Northern Ireland | | ITL 2 | TLN0 Northern Ireland | | ITL 3 | TLN06 Belfast | | Local authority | Belfast | | Electoral ward | Upper Malone | | Westminster constituency | Belfast South and Mid Down | | Delivery location | TLN Northern Ireland | ## CPV Codes ### Divisions - 09 - Petroleum products, fuel, electricity and other sources of energy - 42 - Industrial machinery - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 09331000 - Solar panels - 42511000 - Heat-exchange units and machinery for liquefying air or other gases - 79342300 - Customer services ## Release History - 14 Sep 2026 at 14:15 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/086908-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/086908-2026 14th September 2026 - Tender notice on Find a Tender ## Notice URLs - https://procurement.energiagroup.com/ - https://www.energiagroup.com/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f93d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f93d.json.