---
title: "Practical Assistance with Essential Needs service for asylum seekers and Displaced People"
ocid: "ocds-h6vhtk-06f9d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9d9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f9d9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f9d9.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "London Borough of Croydon"
published: "2026-09-15"
---

# Practical Assistance with Essential Needs service for asylum seekers and Displaced People

Buyer: London Borough of Croydon  
Current stage: Tender  
OCID: ocds-h6vhtk-06f9d9

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## Summary

The London Borough of Croydon is commissioning a practical assistance service for asylum seekers and displaced people. The service will provide culturally appropriate, person-centred and outcome-focused support to help people rebuild their lives, improve wellbeing, become more independent and integrate into their local communities. Providers will address complex and interconnected needs while working with statutory services, voluntary and community organisations, partners and other stakeholders. This is a social and community support service, covering health and social work, social work services and related community services. Delivery is in the United Kingdom, for the benefit of people supported by Croydon Council. The requirement is a single service covering the full scope described in the procurement specification.

The process reached tender: Croydon invited quotations through a below-threshold open competition. Enquiries were due by 23 September 2026 at 12:00 BST, and offers were due by 30 September 2026 at 12:00 BST. The initial contract period is 1 December 2026 to 30 November 2027, with an option to extend for a further 12 months, giving a possible end date of 30 November 2028. The recorded gross tender value is £0 GBP; the lot value is recorded as 0 AED. Bids may be submitted electronically through Croydon’s tendering portal. The contract will be evaluated against the criteria set out in the procurement document. The procurement is below the applicable threshold.

This opportunity suits organisations experienced in supporting asylum seekers, refugees, displaced people or other people with complex and interconnected needs. Strong candidates will be able to design and deliver culturally sensitive, person-centred support focused on wellbeing, independence, practical outcomes and community integration. The requirement favours providers that can build trusted relationships with service users and work effectively across statutory services, voluntary and community organisations and other local partners. Relevant capability includes needs assessment, practical assistance, safeguarding, referral and partnership working, and the ability to demonstrate positive outcomes for people rebuilding their lives. It is likely to suit established social care, community support, refugee-support and voluntary-sector organisations with the capacity to deliver a coordinated service for the full contract period and any extension.

## Notice

The Council invites quotations for the provision of Practical Assistance with Essential Needs service for asylum seekers and Displaced People The purpose of this procurement is to commission culturally appropriate, person-centred, and outcome-focused services that support asylum seekers and displaced people to rebuild their lives, improve wellbeing, increase independence, and integrate successfully into their local communities. Providers will work collaboratively and in partnership with statutory services, voluntary and community organisations, partners, and other stakeholders to deliver effective support that addresses the complex and often interconnected needs of asylum seekers and displaced people. You can find more information in the specification document in Appendix Part A The duration of the contract is for 12 months. By participating in this RFQ you are indicating your acceptance to be bound by the guidelines set out in this document.

### Lot Information

Lot 1

Renewal: The duration of the contract is for an initial 12 months with an option to extend for an additional 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/087188-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2026 |
| Submission deadline | 30 Sep 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Croydon |
| Locality | CROYDON |
| Postcode area | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI62 Croydon |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 15 Sep 2026 at 11:06 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/087188-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/087188-2026
  15th September 2026 - Tender notice on Find a Tender
- https://in-tendhost.co.uk/croydontenders/aspx/Tenders/Current

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f9d9.json.