--- title: "Digital Inclusion service for Asylum Seekers and Displaced People" ocid: "ocds-h6vhtk-06f9dc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9dc" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f9dc.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f9dc.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "London Borough of Croydon" published: "2026-09-15" --- # Digital Inclusion service for Asylum Seekers and Displaced People Buyer: London Borough of Croydon Current stage: Tender OCID: ocds-h6vhtk-06f9dc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9dc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f9dc.json) ## Summary London Borough of Croydon is commissioning a digital inclusion service for asylum seekers and displaced people. The service is intended to help people rebuild their lives, improve wellbeing, increase independence and integrate into their local communities. It should provide culturally appropriate, person-centred and outcome-focused support, addressing the complex and interconnected needs of the people supported. The provider will work collaboratively with statutory services, voluntary and community organisations, partners and other stakeholders. This is a community and social support service, covering social work and related services. Delivery is in the United Kingdom, with the buying organisation based in Croydon. The opportunity is suitable for organisations delivering digital inclusion alongside wider social, community or personal support to asylum seekers and displaced people. The procurement has reached tender: the London Borough of Croydon invited quotations through a below-threshold open competition. Enquiries had to be submitted by 23 September 2026 at 12:00, and offers by 30 September 2026 at 12:00. The contract is scheduled to run from 1 December 2026 to 30 November 2027, with an option to extend for a further 12 months, to 30 November 2028. The recorded overall gross value is £0, and the lot record shows a value of 0 AED. There is one lot. Electronic submission is allowed. Offers will be evaluated as set out in the tender document, and the contract duration is initially 12 months with the possible 12-month extension. This opportunity suits providers with practical experience of delivering digital inclusion and support services for asylum seekers, refugees or other displaced people. Strong candidates will be able to design and deliver culturally appropriate, person-centred services, understand complex and interconnected support needs, and demonstrate how their work improves wellbeing, independence and community integration. The requirement favours organisations able to work effectively across statutory services, voluntary and community organisations and other local partners, rather than providers operating in isolation. It is relevant to social care, community support, refugee and asylum support, digital access and voluntary-sector organisations with the capacity to provide outcome-focused support and coordinate with multiple stakeholders throughout delivery. ## Notice The Council invites quotations for the provision of Digital Inclusion service for Asylum Seekers and Displaced People. The purpose of this procurement is to commission culturally appropriate, person-centred, and outcome-focused services that support asylum seekers and displaced people to rebuild their lives, improve wellbeing, increase independence, and integrate successfully into their local communities. Providers will work collaboratively and in partnership with statutory services, voluntary and community organisations, partners, and other stakeholders to deliver effective support that addresses the complex and often interconnected needs of asylum seekers and displaced people. You can find more information in the specification document in Appendix Part A The duration of the contract is for 12 months. By participating in this RFQ you are indicating your acceptance to be bound by the guidelines set out in this document. ### Lot Information Lot 1 Renewal: The duration of the contract is for an initial 12 months with an option to extend for an additional 12 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/087194-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Sep 2026 | | Submission deadline | 30 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2026 - 30 Nov 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | London Borough of Croydon | | Locality | CROYDON | | Postcode area | Croydon | | Postcode | CR0 1EA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI62 Croydon | | Local authority | Croydon | | Electoral ward | Fairfield | | Westminster constituency | Croydon West | | Delivery location | TLI62 Croydon | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85000000 - Health and social work services - 85300000 - Social work and related services - 85310000 - Social work services - 85320000 - Social services - 98000000 - Other community, social and personal services ## Release History - 15 Sep 2026 at 11:11 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/087194-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/087194-2026 15th September 2026 - Tender notice on Find a Tender - https://in-tendhost.co.uk/croydontenders/aspx/Tenders/Current ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f9dc.json.