---
title: "Information, Advice and Advocacy service for asylum seekers and Displaced People"
ocid: "ocds-h6vhtk-06f9e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f9e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f9e3.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "London Borough of Croydon"
published: "2026-09-15"
---

# Information, Advice and Advocacy service for asylum seekers and Displaced People

Buyer: London Borough of Croydon  
Current stage: Tender  
OCID: ocds-h6vhtk-06f9e3

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## Summary

The London Borough of Croydon is procuring an information, advice and advocacy service for asylum seekers and displaced people. The service is intended to be culturally appropriate, person-centred and focused on outcomes, helping people to rebuild their lives, improve wellbeing, become more independent and integrate into their local communities. Providers will address complex and interconnected needs and work collaboratively with statutory services, voluntary and community organisations, partners and other stakeholders. This is a social and community service covering health and social work, social work and related services, and other community, social and personal services. Delivery is in the United Kingdom.

The procurement reached tender: the council invited quotations through a below-threshold open competition. It is a single-lot procurement, with electronic submission allowed through the council’s tendering system. The bid deadline set by the buyer is 25 September 2026 at 12:00. The contract is scheduled to run from 1 December 2026 to 30 November 2027, for 12 months. The stated gross procurement value is £0 in GBP; the lot value is recorded as 0 AED. Offers will be evaluated against the criteria set out in the procurement document. The service is governed by the Procurement Act 2023.

This opportunity suits organisations experienced in supporting asylum seekers and displaced people through information, advice, advocacy and related social support. Strong candidates will be able to provide culturally appropriate, person-centred services and demonstrate an outcome-focused approach that improves wellbeing, independence and community integration. The requirement favours providers able to understand and respond to complex, interconnected needs rather than offering isolated advice. It also suits organisations with established partnership-working capacity, including effective collaboration with statutory services, voluntary and community organisations and other local stakeholders. Providers should be able to coordinate support, build trust with people from varied backgrounds and contribute to practical, measurable improvements in people’s lives.

## Notice

The Council invites quotations for the provision of Information, Advice and Advocacy service for asylum seekers and Displaced People The purpose of this procurement is to commission culturally appropriate, person-centred, and outcome-focused services that support asylum seekers and displaced people to rebuild their lives, improve wellbeing, increase independence, and integrate successfully into their local communities. Providers will work collaboratively and in partnership with statutory services, voluntary and community organisations, partners, and other stakeholders to deliver effective support that addresses the complex and often interconnected needs of asylum seekers and displaced people. You can find more information in the specification document in Appendix Part A The duration of the contract is for 12 months. By participating in this RFQ you are indicating your acceptance to be bound by the guidelines set out in this document.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/087202-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2026 |
| Submission deadline | 25 Sep 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Croydon |
| Locality | CROYDON |
| Postcode area | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI62 Croydon |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 15 Sep 2026 at 11:16 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/087202-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/087202-2026
  15th September 2026 - Tender notice on Find a Tender
- https://in-tendhost.co.uk/croydontenders/aspx/Tenders/Current

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f9e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f9e3.json.