---
title: "Home First, Discharge to Assess & Recovery Beds"
ocid: "ocds-h6vhtk-06faa2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06faa2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06faa2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06faa2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Royal Borough of Greenwich"
published: "2026-09-16"
---

# Home First, Discharge to Assess & Recovery Beds

Buyer: Royal Borough of Greenwich  
Current stage: Award  
OCID: ocds-h6vhtk-06faa2

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## Summary

The Royal Borough of Greenwich commissioned a single-provider adult health and social care service covering Home First, Discharge to Assess and Recovery Beds. The service will operate from Eltham Community Hospital, providing up to 20 beds flexibly across hospital discharge, admission avoidance, short-term recovery and non-intensive rehabilitation. Its purpose is to help adults recover, regain independence and achieve the best possible quality of life after illness. The provider will deliver personal care, nursing and medication support through registered nurses and care professionals. Multidisciplinary working and partnership with wider health and care system stakeholders are central to the model. This is a block-purchased service in the health and social work services category, delivered in London. The requirement is suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

The procurement is complete and awarded to Eleanor Nursing and Social Care Limited, although the award is recorded as pending and contract signature was scheduled for 30 September 2026. The award date was 20 August 2026, with a standstill period ending on 25 September 2026. The contract is valued at £7,080,000 excluding VAT, or £8,496,000 including VAT, for 1 April 2027 to 31 March 2030. It followed an open competitive tender launched on 31 March 2026, which closed on 7 May 2026 with nine bids but no compliant tender; the earlier process concluded without award on 19 May 2026. The council then used a direct award under section 43 of the Procurement Act 2023, after proportionate engagement with four providers. Selection considered value for money, delivery approach, flexibility, relevant experience, capability, rapid mobilisation and partnership working.

For providers reviewing future opportunities in this market, the award shows demand for integrated discharge, recovery and rehabilitation services combining care delivery with hospital flow and admission avoidance. A credible competitor would need to operate a community hospital bed-based service at a scale of up to 20 beds, with sufficient registered nurses and care professionals to provide personal care, nursing and medication support. It would also need demonstrable experience in adult health and social care, multidisciplinary rehabilitation and partnership working across local health and care stakeholders. The selection approach places weight on delivery flexibility, value for money, capability and the ability to mobilise quickly, so suppliers should be able to evidence robust mobilisation planning and continuity arrangements. The requirement’s suitability for SMEs and voluntary, community or social enterprises indicates that organisations of different ownership models may be able to compete, provided they can meet the operational demands.

## Notice

The Royal Borough of Greenwich intends to commission a single provider contract for the provision of Adult 'Home First, Discharge to Assess & Recovery Beds' services. The Service will operate from Eltham Community Hospital and will provide up to 20 beds, flexibly allocated across both pathways to support hospital discharge, admission avoidance, and short-term recovery and non-intensive rehabilitation to enable recovery and regain independence. Multidisciplinary working is key to the model, and the provider will be expected to work in partnership with system stakeholders. The service will operate on a block purchase basis and will include personal care, including nursing and medication support administered by registered nurses and care professionals care with the goal to enable service users to regain or achieve maximum independence and quality of life as soon as possible following a period of ill health. Total value: PS7,080,000 Length of contract 3 years and estimated start date is Spring 2027, pending the site refurbishment. This direct award is following a competitive procedure where a contract could not be awarded: switch to direct award under Section 43 A competitive procurement process was launched on 31st March 2026 for a 5 plus 2 years contract (UK4: Tender notice Notice identifier2026/S 000-0395) and closed on 7 May 2026 receiving 9 bids. The tender was officially concluded with no award on 19 May 2026 following no bidders being compliant (UK12: Procurement termination notice Notice identifier2026/S 000-045745). It was therefore not possible to award a contract in these circumstances. In particular it has been noted that the problems with all the bids were such that they: o materially breached the procedural requirements set out in the tender notice and associated tender documents (in relation to that, officers noted that the Procurement Act S43 provides that a breach is material if it is considered that ignoring it would put the tender at an unfair advantage; and were of the view that ignoring the breaches would indeed put the relevant tender at an unfair advantage); and o did not satisfy the requirements and award criteria when assessed by reference to the assessment methodology and the relative importance of the criteria set out in the tender process. As the Council has carried out a competitive tendering procedure and received no suitable tenders in response to that tender process, it is permitted to award a contract directly to a supplier (that is not an excluded supplier) pursuant to section 43 of the Act where it considers that an award following a competitive tendering procedure is not possible. Given that no compliant bids were received in response to the Tender Notice, the Council is satisfied that an award following a competitive tendering procedure under section 19 is not possible in the circumstances and the Council now intends to award a contract directly to Eleanor Nursing and Social Care Limited. The council has carried out checks to ensure the chosen supplier is not an excluded supplier within the meaning of the Act. As part of its decision to make a direct award under section 43, the possibility of carrying out a further tendering procedure has been considered. The Council is satisfied that time constraints would make it highly challenging to maintain the continuity of service if the Council retendered and there is also a high probability of attracting an identical outcome with no suitable tenders which would leave the Council with no operator when the current contract expires. Due to the urgency, it was decided to engage a small number of providers on a proportionate basis to test value for money, delivery approach, and flexibility, without running a full procurement. Selection was based on relevant experience, capability, ability to mobilise quickly and partnership working. Length of contract is for 3 years at the same annual value as per the competitive tender. That approach was followed due to importance of the service, the wider system pressures, time constraints to establish a new service considering the property / site implications, and ensuring there are no breaks in this essential service provision. Four providers were engaged part of this process and a provider was selected following this selection.

### Procurement Information

A competitive procurement process was launched on 31st March 2026 for a 5 plus 2 years contract (UK4: Tender notice Notice identifier2026/S 000-0395) and closed on 7 May 2026 receiving 9 bids. The tender was officially concluded with no award on 19 May 2026 following no bidders being compliant (UK12: Procurement termination notice Notice identifier2026/S 000-045745). It was therefore not possible to award a contract in these circumstances. In particular it has been noted that the problems with all the bids were such that they: o materially breached the procedural requirements set out in the tender notice and associated tender documents (in relation to that, officers noted that the Procurement Act s43 provides that a breach is material if it is considered that ignoring it would put the tender at an unfair advantage; and were of the view that ignoring the breaches would indeed put the relevant tender at an unfair advantage); and o did not satisfy the requirements and award criteria when assessed by reference to the assessment methodology and the relative importance of the criteria set out in the tender process. As the Council has carried out a competitive tendering procedure and received no suitable tenders in response to that tender process, it is permitted to award a contract directly to a supplier (that is not an excluded supplier) pursuant to section 43 of the Act where it considers that an award following a competitive tendering procedure is not possible. Given that no compliant bids were received in response to the Tender Notice, the Council is satisfied that an award following a competitive tendering procedure under section 19 is not possible in the circumstances and the Council now intends to award a contract directly to award to Eleanor Nursing and Social Care Limited. The council has carried out checks to ensure the chosen supplier is not an excluded supplier within the meaning of the Act. As part of its decision to make a direct award under section 43, the possibility of carrying out a further tendering procedure has been considered. The Council is satisfied that time constraints would make it highly challenging to maintain the continuity of service if the Council retendered and there is also a high probability of attracting an identical outcome with no suitable tenders which would leave the Council with no operator when the current contract expires. Due to the urgency, it was decided to engage a small number of providers on a proportionate basis to test value for money, delivery approach, and flexibility, without running a full procurement. Selection was based on relevant experience, capability, ability to mobilise quickly and partnership working. Length of contract is for 3 years at the same annual value as per the competitive tender. That approach was followed due to importance of the service, the wider system pressures, time constraints to establish a new service considering the property / site implications, and ensuring there are no breaks in this essential service provision. Four providers were engaged part of this process and Eleanor Care was selected following this selection. The contract that the Council proposes to enter into has been published on the Council's webpage: https://committees.royalgreenwich.gov.uk/mgIssueHistoryHome.aspx?IId=7756&PlanId=168&RPID=0

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/087616-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Aug 2026 |
| Contract period | 1 Apr 2027 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £7,080,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Royal Borough of Greenwich |
| Locality | LONDON |
| Postcode area | South East London |
| Postcode | SE18 6HQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI51 Bexley and Greenwich |
| Local authority | Greenwich |
| Electoral ward | Woolwich Arsenal |
| Westminster constituency | Greenwich and Woolwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Eleanor Nursing and Social Care |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 16 Sep 2026 at 10:10 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/087616-2026
- 16 Sep 2026 at 08:27 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/087544-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/087616-2026
  16th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/087544-2026
  16th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://committees.royalgreenwich.gov.uk/mgIssueHistoryHome.aspx?IId=7756&PlanId=168&RPID=0
- https://www.eleanorhealthcaregroup.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06faa2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06faa2.json.