---
title: "Oriel - Digital Wayfinding Service"
ocid: "ocds-h6vhtk-06fafd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06fafd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06fafd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06fafd.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Moorfields Eye Hospital NHS Foundation Trust"
published: "2026-09-16"
---

# Oriel - Digital Wayfinding Service

Buyer: Moorfields Eye Hospital NHS Foundation Trust  
Current stage: Tender  
OCID: ocds-h6vhtk-06fafd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06fafd.json)

## Summary

Moorfields Eye Hospital NHS Foundation Trust is procuring a digital wayfinding platform for the Moorfields and UCL Centre for Eye Health. The requirement covers supplying, configuring, integrating, testing, deploying and supporting the platform. It must provide interactive digital building maps, destination search, multi-floor route generation and step-free navigation for patients, visitors, staff and students, including accessible navigation. This is a software and information-systems requirement, suited to suppliers of wayfinding, mapping, navigation or related digital platforms. The service will support activity at the Moorfields and UCL Centre for Eye Health in London. The Trust is the buying organisation, with Akeso & Company Limited acting as the procuring entity and project coordinator. The requirement is presented as a single package covering the complete platform and its ongoing support.

The procurement has reached tender: suppliers are invited to submit requests to participate through an open competitive flexible procedure, followed by a two-stage process. Enquiries close on 29 September 2026 at 23:59, and requests to participate or tenders close on 12 October 2026 at 23:59. Shortlisted suppliers will submit one final technical and commercial tender, with no negotiation or dialogue. The three highest-ranked suppliers will attend demonstrations on 17 and 18 November 2026; the award decision is due by 15 December 2026. The contract is scheduled for 25 March 2027 to 25 March 2029, with two optional 12-month extensions, potentially until 25 March 2031. Its estimated value is £470,000 excluding VAT, or £564,000 including VAT. Evaluation is price 30%, quality 60% and social value 10%.

This opportunity suits an SME or larger technology supplier able to provide and support a complete digital wayfinding service rather than a standalone software licence. Strong capability is needed in interactive mapping, destination search, multi-floor routing, step-free route generation, accessibility and inclusive navigation. Suppliers should be able to configure and integrate the platform with the Centre’s environment, test it, deploy it and provide ongoing technical support. The competition requires a structured participation response followed by a single final technical and commercial tender, so bidders need sufficient bid-management and solution-design capacity. The evaluation places greatest emphasis on quality, including the functional and technical solution and accessibility; leading suppliers will demonstrate their platform in person. Delivery will also require compliance with the Trust’s contractual, confidentiality and ethical-wall arrangements, together with a credible approach to service levels, performance monitoring and service credits.

## Notice

The supply, configuration, integration, testing, deployment and ongoing support of a digital wayfinding platform for the Moorfields and UCL Centre for Eye Health. The platform will provide interactive digital building maps, destination search, multi-floor and step-free route generation, and accessible navigation for patients, visitors, staff and students.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/087699-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2026 |
| Submission deadline | 12 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 25 Mar 2027 - 25 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £470,000 |
| Lots value | £470,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Moorfields Eye Hospital NHS Foundation Trust |
| Locality | LONDON |
| Postcode area | Central London |
| Postcode | EC1V 2PD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Sep 2026 at 12:08 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/087699-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/087699-2026
  16th September 2026 - Tender notice on Find a Tender

## Notice URLs

- https://akeso.co.uk/
- https://atamis-1928.my.site.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06fafd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06fafd.json.