---
title: "CWC24118 - Provision of Digital Solution for Unpaid Carers"
ocid: "ocds-h6vhtk-06fb1c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06fb1c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06fb1c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06fb1c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Wolverhampton City Council"
published: "2026-09-16"
---

# CWC24118 - Provision of Digital Solution for Unpaid Carers

Buyer: Wolverhampton City Council  
Current stage: Award  
OCID: ocds-h6vhtk-06fb1c

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## Summary

Wolverhampton City Council commissioned a digital solution for unpaid carers. The requirement is classified as an information system and falls within the goods category, covering technology to support the council’s services for people who provide unpaid care. Delivery is for Wolverhampton City Council in Wolverhampton. The council used the Crown Commercial Services G-Cloud 14 Framework Agreement, a public-sector technology framework, to obtain the solution. The requirement is therefore relevant to suppliers that provide digital platforms or information systems designed for unpaid-carer support, particularly those able to deliver services to a local authority. The procurement was managed by Wolverhampton City Council, whose address is the Civic Centre, St Peter’s Square, Wolverhampton.

The procurement is complete and has resulted in an award to Upstream Outcomes Ltd, an SME. The council used a limited procedure through the G-Cloud 14 framework, with a direct award without a prior call for competition, following the framework’s call-off rules. The stated contract period is one year, with an option to extend by a further 12 months. The contract was signed on 1 August 2026 and is active. Its value is £105,750. Price was the stated award criterion, and one bid was recorded. The procurement’s single associated lot is recorded as cancelled, although the related award and contract are active. This is an awarded call-off rather than an open competition.

This procurement shows demand from Wolverhampton City Council for a specialist digital service supporting unpaid carers, rather than a general information-technology supply. Suppliers best placed for a future requirement of this kind would have a proven digital platform or information system focused on unpaid-carer services, with the ability to configure, operate and support it for a local authority. Experience delivering reliable public-sector software, handling service-user information appropriately and supporting council staff and carers would strengthen credibility. Capability to supply through the G-Cloud framework, or through an equivalent public-sector technology purchasing route, would be commercially relevant because this requirement was bought as a framework call-off. The selected supplier was an SME, indicating that a focused specialist provider can meet the requirement.

## Notice

Wolverhampton City Council has awarded a contract using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) , the direct award route for the Provision of Digital Solution for Unpaid Carers for a period of 1 year with the option to extend for a further 12 months

### Lot Information

Lot 1

Wolverhampton City Council has awarded a contract using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) , the direct award route for the Provision of Digital Solution for Unpaid Carers for a period of 1 year with the option to extend for a further 12 months

### Procurement Information

The contract was a call off from the using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) and was in awarded in line the Framework rules and call off procedure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/087749-2026 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £105,750 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Wolverhampton City Council |
| Locality | WOLVERHAMPTON |
| Postcode area | Wolverhampton |
| Postcode | WV1 1SH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Upstream Outcomes Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48810000 - Information systems

## Release History

- 16 Sep 2026 at 13:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/087749-2026

## Notice URLs

- http://www.wolverhampton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06fb1c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06fb1c.json.