---
title: "MRI housing system"
ocid: "ocds-h6vhtk-07747a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07747a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07747a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07747a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "West Northamptonshire Council"
published: "2026-09-21"
---

# MRI housing system

Buyer: West Northamptonshire Council  
Current stage: Award  
OCID: ocds-h6vhtk-07747a

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## Summary

West Northamptonshire Council procured support for its existing MRI One Housing system, formerly Capita, to maintain housing-system operations while a newly procured system is implemented and users and data are migrated. The requirement covers the MRI housing system upgrade, deployment, training, custom code, integrations, interfaces and ongoing software maintenance. It is an information technology services requirement for the council’s housing operations in West Northamptonshire, including Northampton. The work is centred on extending and supporting an established housing platform rather than supplying a new standalone system. The selected provider is expected to combine housing-management software expertise with implementation support, technical development, systems integration, interface management, user training and continuing maintenance. This is relevant to housing software vendors, implementation partners, integration specialists and managed support providers with experience of MRI or comparable public-sector housing systems.

The procurement is complete and has been awarded through a direct award to MRI SOFTWARE LIMITED. The council relied on the statutory route for additional or repeat goods, services or works from the existing supplier, citing incompatibility and disproportionate technical difficulties that could arise from changing supplier while the replacement system is implemented. The award date was 17 September 2026. The awarded value is £910,800 excluding VAT, or £1,092,960 including VAT. The contract period is 1 April 2027 to 31 March 2029, with a 12-month optional extension to a maximum end date of 31 March 2030. There is one completed lot, covering information technology services. MRI SOFTWARE LIMITED is the active awarded supplier. A signature was scheduled for 1 October 2026.

This award is useful market evidence for suppliers targeting West Northamptonshire Council’s future housing-technology requirements. A credible competitor would need to support a live housing-management platform during a complex transition, keep existing services operating while migration takes place, and manage the technical dependencies between the current and replacement systems. Relevant capability includes MRI One Housing or closely comparable housing-system expertise, software upgrades, custom development, integrations, interfaces, deployment, data and system migration support, user training and software maintenance. Experience of public-sector housing environments and the operational discipline to maintain continuity would strengthen a supplier’s position. The requirement also indicates demand for a supplier able to work alongside an in-progress replacement programme, understand incumbent-system dependencies and provide support across both technical delivery and service operations at council scale.

## Notice

supply of MRI (formerly Capita) One Housing Upgrade including deployment/training, Custom Code, Integrations, and Interfaces plus software maintenance This is required for a 2 year period plus an optional 3rd year a new housing system was already procured and awarded, however the existing MRI housing system is still required while migration takes place,

### Procurement Information

under PA23, Schedule 5, Clause 7 as set out below. Additional or repeat goods, services or works 7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance we have already procured a new system that we are in the process of implementing, and we need to carry on using the current system in the meantime

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/089146-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Sep 2026 |
| Contract period | 1 Apr 2027 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £910,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | West Northamptonshire Council |
| Locality | NORTHAMPTON |
| Postcode area | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI Software Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 21 Sep 2026 at 13:25 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/089146-2026
- 17 Sep 2026 at 13:59 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/088249-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/089146-2026
  21st September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/088249-2026
  17th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.mrisoftware.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.westnorthants.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07747a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07747a.json.