---
title: "Certero ITSM SAAS Asset Management"
ocid: "ocds-h6vhtk-077499"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077499"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077499.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077499.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Birmingham Community Healthcare NHS Foundation Trust"
published: "2026-09-17"
---

# Certero ITSM SAAS Asset Management

Buyer: Birmingham Community Healthcare NHS Foundation Trust  
Current stage: Award  
OCID: ocds-h6vhtk-077499

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077499)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077499.json)

## Summary

Birmingham Community Healthcare NHS Foundation Trust is procuring the upgrade of its existing Certero on-premises asset management platform to Certero’s supplier-hosted cloud environment. The service supports the transition of GP IT Services to the Trust and covers Certero IT service management software and asset management. The requirement is for software and associated cloud implementation rather than a new standalone asset management system. Birmingham Community Healthcare NHS Foundation Trust is the buyer, with University Hospitals Birmingham NHS Foundation Trust managing the procurement through the BSOL Procurement Collaborative. The work is centred on the Trust’s GP IT operations in Birmingham. It relates to IT software packages, including the migration of the existing Certero platform and implementation of the required cloud services.

This is an awarded and completed procurement process. One lot was awarded through a direct award procedure to Certero Limited, whose award was recorded on 15 September 2026. The award value is £330,185 excluding VAT, or £396,222 including VAT. The contract period runs from 30 September 2026 to 30 September 2028. The Trust used a direct award because Certero owns and developed the existing platform and is identified as its sole provider, with the technical authority to carry out the migration and implement the cloud services. The authority states that using a third party would still require Certero’s involvement and would add cost, delay and implementation risk. The award is above the relevant threshold.

This requirement indicates demand for specialist IT service management and asset management platforms in NHS primary-care IT environments, particularly where an organisation is moving an established on-premises system into a supplier-hosted cloud service. A credible competitor for a future requirement of this type would need demonstrable ownership or authorised control of the relevant software, or equivalent technical authority to migrate and operate it safely. Relevant capability includes managing asset data, supporting GP IT service transitions, delivering hosted software services and carrying out migration and implementation with minimal disruption. Experience of the buyer’s existing platform, its integration and configuration would be commercially important. Suppliers would also need the operational capacity to support a Trust-scale cloud environment and manage the technical, cost and delivery risks associated with migration.

## Notice

To support the transition of GP IT Services to Birmingham Community Healthcare NHS Foundation Trust (BCHC), it is essential that the Trust's existing Certero on-premises asset management platform is upgraded to the supplier-hosted cloud environment.

### Procurement Information

The work can only be undertaken by Certero, as they are the owner, developer and sole provider of the Certero platform. No alternative supplier has the technical authority or capability to perform the migration or implement the required cloud services. Whilst third-party organisations could be engaged, any such provider would ultimately need to involve Certero to undertake the work, resulting in additional costs, project delays and increased implementation risk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/088300-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Sep 2026 |
| Contract period | 30 Sep 2026 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £330,185 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Birmingham Community Healthcare NHS Foundation Trust |
| Locality | BIRMINGHAM |
| Postcode area | Birmingham |
| Postcode | B7 4BN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Nechells |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Certero Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 17 Sep 2026 at 14:53 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/088300-2026
- 17 Sep 2026 at 14:47 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/088295-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/088300-2026
  17th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/088295-2026
  17th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.bhamcommunity.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077499. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077499.json.