---
title: "TravelNet Systems Bus Replacement Service"
ocid: "ocds-h6vhtk-0774c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0774c3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0774c3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0774c3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Train Information Services Limited"
published: "2026-09-18"
---

# TravelNet Systems Bus Replacement Service

Buyer: Train Information Services Limited  
Current stage: Award  
OCID: ocds-h6vhtk-0774c3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0774c3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0774c3.json)

## Summary

Train Information Services Limited procured a bus replacement service from TravelNet Systems. The requirement is delivered through industry-specific software supporting bus replacement information, associated with the railway sector. Its stated purpose is to maintain existing Darwin integrations and relationships with bus service aggregators used across distinct train operating company ecosystems. TravelNet Systems is the selected supplier and is a small and medium-sized enterprise based in Chelmsford. The buying organisation is Train Information Services Limited, based in London. The procurement is categorised as goods, although the practical requirement is a software-enabled service for managing or providing bus replacement information. The contract also allows additional services within scope for train operating companies and other authorised affiliates and members under the contract rights.

The procurement is complete and was awarded on 17 September 2026 to TravelNet Systems through a direct award. The award is for one lot, with a net value of £1,317,600 and a gross value including tax of £1,581,120. The contract period runs from 30 September 2026 to 29 September 2029. The buyer justified the direct award on technical and operational grounds: alternative suppliers were considered to exist, but none was identified as able to use the existing Darwin integrations and aggregator relationships without incompatibility, disproportionate technical and operational difficulty or substantial redevelopment. The award is above the relevant threshold. Additional in-scope services may be purchased for authorised train operating companies, affiliates and members. A signature milestone is scheduled for 30 September 2026.

This procurement shows demand for suppliers able to provide bus replacement information software within established rail industry technology environments. A credible competitor would need practical experience integrating with Darwin, maintaining dependable links to bus service aggregators and supporting the distinct data and operational arrangements of train operating company ecosystems. The requirement favours suppliers with proven interoperability, strong technical assurance and the capacity to operate an embedded service without forcing major redevelopment or creating disruption for existing users. Relevant capability includes integrating with incumbent transport information systems, managing data exchanges with external aggregators, and supporting multiple authorised rail-sector organisations under shared contractual arrangements. TravelNet Systems is recorded as an SME, indicating that this type of technically embedded requirement can be delivered by a specialist smaller provider with the necessary integrations and operational relationships.

## Notice

This is not a "sole source" in market terms. This paper recommends direct awards to the two incumbent suppliers, each serving distinct TOC ecosystems. Alternative suppliers exist in the market; however, no alternative supplier has been identified that can currently deliver using the existing Darwin integrations and aggregator relationships without causing incompatibility and disproportionate technical and operational difficulty or requiring substantial redevelopment, due to their embedded position within each TOC and the TOCs' bus service aggregators.

### Procurement Information

This is not a "sole source" in market terms. This paper recommends direct awards to the two incumbent suppliers, each serving distinct TOC ecosystems. Alternative suppliers exist in the market; however, no alternative supplier has been identified that can currently deliver using the existing Darwin integrations and aggregator relationships without causing incompatibility and disproportionate technical and operational difficulty or requiring substantial redevelopment, due to their embedded position within each TOC and the TOCs' bus service aggregators.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/088670-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Sep 2026 |
| Contract period | 30 Sep 2026 - 29 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,317,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Train Information Services Limited |
| Locality | LONDON |
| Postcode area | Central London |
| Postcode | EC4V 3DS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Castle Baynard |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Travelnet Systems Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 18 Sep 2026 at 12:52 - AwardUpdate - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/088670-2026
- 18 Sep 2026 at 12:51 - AwardUpdate - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/088667-2026
- 17 Sep 2026 at 16:18 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/088368-2026
- 17 Sep 2026 at 16:18 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/088367-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/088670-2026
  18th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/088667-2026
  18th September 2026 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/088368-2026
  17th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/088367-2026
  17th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0774c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0774c3.json.