---
title: "TfGM - Cloud Public Address System"
ocid: "ocds-h6vhtk-0774cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0774cf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0774cf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0774cf.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Transport for Greater Manchester"
published: "2026-09-17"
---

# TfGM - Cloud Public Address System

Buyer: Transport for Greater Manchester  
Current stage: Tender  
OCID: ocds-h6vhtk-0774cf

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0774cf.json)

## Summary

Transport for Greater Manchester is procuring a cloud-hosted public address system and associated services for its transport service facilities across Greater Manchester. The service will provide secure, resilient, IP-based announcements, including real-time passenger information, site-specific passenger safety and security messages, and event-driven communications. It must support central operation from the Operations Control Centre and local operation by designated site co-ordinators. The requirement includes a main and failover cloud management system integrated with IP speakers, audio gateways, AFILs, paging stations and user clients. The system must also interface with legacy Long Line Public Address systems during transition and with third-party platforms such as Cisco Unified Call Manager. The procurement covers public address systems and their repair and maintenance.

The buyer reached tender and invited offers through an open procedure under the Procurement Act 2023. The tender submission deadline was 30 October 2026 at 16:00 UTC, with the award decision scheduled by 20 January 2027 at 23:59. The single lot has an estimated gross value of £871,000. The contract period is 1 April 2027 to 31 March 2034, with options for further site locations described in the invitation to tender documents. Offers are evaluated on technical quality at 50%, cost at 40% and social value at 10%. Electronic submissions in English are allowed through the buyer’s online procurement system. The opportunity is above the relevant threshold and covered by the Government Procurement Agreement.

This opportunity suits suppliers specialising in cloud-based public address, passenger information, transport communications or critical site audio systems, including small and medium-sized enterprises. Strong candidates will need to provide a secure and resilient hosted platform with main and failover capability, integrate a distributed estate of IP speakers, audio gateways, AFILs, paging stations and user clients, and support both central control-room and local site operation. Relevant experience with passenger safety and security messaging, real-time announcements, event-driven communications and operationally critical environments will be useful. Suppliers should also be able to manage migration or transition from legacy Long Line Public Address systems and integrate third-party communications technology such as Cisco Unified Call Manager, alongside ongoing repair and maintenance services.

## Notice

This tender relates to Transport for Greater Manchester's (TfGM) need to procure a Cloud Public Address (PA) System and associated services to provide a secure, resilient, IP-based PA capability across TfGM Transport Service Facilities (TSFs). The PA service is intended to provide real-time passenger information, site-specific passenger safety and security (PSS) messages, and event-driven announcements, operable centrally from the Operations Control Centre (OCC) and locally by designated TSF Site Co-Ordinators. TfGM requires a cloud-hosted PA management system (with main and failover capability) integrated with an on-net estate of PA end user devices (EUDs) such as IP speakers, audio gateways, AFILs, paging stations and user clients, including the ability to interface with legacy Long Line Public Address (LLPA) systems during transition and with existing third-party systems (e.g., Cisco Unified Call Manager) as required. This is an Open Tender procedure in accordance with the Procurement Act 2023. This route has been selected to ensure unrestricted market access, maximise competition, and enable engagement with the full range of capable Bidders across the services market.

### Lot Information

Lot 1

Options: Further site locations as specified within ITT documentation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/088386-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2026 |
| Submission deadline | 30 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2027 - 31 Mar 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £871,000 |
| Lots value | £871,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Transport for Greater Manchester |
| Locality | MANCHESTER |
| Postcode area | Manchester |
| Postcode | M1 3BG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLD3 Greater Manchester |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 48952000 - Public address systems
- 50000000 - Repair and maintenance services

## Release History

- 17 Sep 2026 at 16:37 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/088386-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/088386-2026
  17th September 2026 - Tender notice on Find a Tender

## Notice URLs

- https://procontract.due-north.com/Home
- https://tfgm.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0774cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0774cf.json.