---
title: "C1237- MC4"
ocid: "ocds-h6vhtk-077547"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077547"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077547.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077547.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NI Water and its subsidiaries"
published: "2026-09-18"
---

# C1237- MC4

Buyer: NI Water and its subsidiaries  
Current stage: Award  
OCID: ocds-h6vhtk-077547

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077547.json)

## Summary

Northern Ireland Water procured a managed service provider for its MWM/CAR product suite, a cloud-based application used by the organisation. The service covers licensing implementation, ongoing support and maintenance, together with management of the product suite. This is an information technology service involving software support, application management and related technical services. The work is for Northern Ireland Water, based in Belfast, and delivery is across the United Kingdom. The procurement falls within IT services covering consulting, software development, internet and support. It is relevant to providers that can take operational responsibility for a business-critical cloud application, manage software licences and deliver continuing technical support and maintenance for a public utility.

The procurement has been completed and the contract was awarded to AMT-Sybex Limited, a Wallingford-based SME. The contract was signed on 3 September 2026 and runs from 9 October 2026 to 8 October 2029. It has a gross value of £15,116,400, equivalent to a net value of £12,597,000. Northern Ireland Water may extend it by up to three years, structured as three successive one-year extensions, giving a maximum end date of 8 October 2032. Additional options are available throughout the contract period. The process used a below-threshold limited competition under the utilities regime. It comprised one completed lot, covering the managed service provider requirement, and the contract remains active.

This opportunity demonstrates demand from a UK water utility for a specialist managed service covering the full lifecycle of a cloud-based MWM/CAR application. A credible future competitor would need proven capability in software licensing, implementation, application support and maintenance, with sufficient technical capacity to manage a live product suite over several years. Experience of coordinating service delivery for a regulated or operationally critical utility environment would be valuable, as would the ability to provide dependable ongoing support rather than a one-off deployment. Suppliers should be able to combine cloud application expertise with structured service management, incident resolution and maintenance capability. The award to an SME also indicates that the requirement can suit a focused specialist provider with relevant delivery experience and resources.

## Notice

This is a notice publication to allow for the transitional arrangements, associated with the Procurement Act 2023. Provision of a Managed Service Provider, responsible for managing the licensing implementation, support and maintenance of NI Water's MWM/CAR product suite. (a cloud-based application). Please refer to ITN Appendices 3A Specification and 3B Technical Specification of Requirements for further details on the provision of Services required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/088608-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Oct 2026 - 8 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £12,597,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NI Water and its subsidiaries |
| Locality | BELFAST |
| Postcode area | Northern Ireland |
| Postcode | BT14 6TE |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Chichester Park |
| Westminster constituency | Belfast North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMT Sybex |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Sep 2026 at 11:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/088608-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/088608-2026
  18th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.amt-sybex.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077547. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077547.json.