{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-077596-2026-09-18T14:50:00+01:00",
    "date": "2026-09-18T14:50:00+01:00",
    "ocid": "ocds-h6vhtk-077596",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXBN-3793-LCTQ",
            "name": "Greater Manchester Combined Authority",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXBN-3793-LCTQ"
            },
            "address": {
                "streetAddress": "56 Oxford Street",
                "locality": "Manchester",
                "postalCode": "M1 6EU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD33"
            },
            "contactPoint": {
                "email": "procurement@gmp.police.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.gmp.police.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PXBN-3793-LCTQ",
        "name": "Greater Manchester Combined Authority"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Prior to any procurement process, GMP is undertaking a period of market engagement. This will help the project team define the requirements. Interested parties are invited to complete the short questionnaire included in this document, which will allow GMP to better understand the current market and assist the Force in the development of the final specification and most appropriate route to market. Expressions of interest, and requests to complete the questionnaire can be made by contacting Chris Garner (GMP Procurement Officer) via email at procurement@gmp.police.uk. Clarifications may also be sought via the same address. Please quote reference A1348 on all correspondence. It should be noted that tender documents have not yet been issued for this contract. The full specification will be made available at the start of any formal procurement process. The deadline for receipt of completed responses is 12:00 on Friday 9th October 2026.",
                "dueDate": "2026-10-09T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "088758-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/088758-2026",
                "datePublished": "2026-09-18T14:50:00+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "A1348",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Avaya Aura Contact Centre System Replacement",
        "description": "Greater Manchester Combined Authority (GMCA), as the contracting authority for Greater Manchester Police (GMP), would like to hear from suppliers willing to share information about possible replacement solutions for its current Avaya Aura Contact Centre (AACC) system for the management its telephony platform. AACC is a critical component of the telephony platform, enabling the routing of emergency (999) and non-emergency (101) contact to GMP call handlers within its Force Contact, Crime, and Operations branch (FCCO). The system is also used by GMP's Cell Allocation Unit, Estates team, and IT Service Desk, equating to between roughly 1000-1500 users (not concurrent users).",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2029-01-01T00:00:00Z",
                    "endDate": "2034-12-31T23:59:59Z"
                },
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}