---
title: "Community Information System Renewal (WCCIS Replacement)"
ocid: "ocds-h6vhtk-0775aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0775aa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0775aa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0775aa.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS Wales Shared Services Partnership-Procurement Services"
published: "2026-09-18"
---

# Community Information System Renewal (WCCIS Replacement)

Buyer: NHS Wales Shared Services Partnership-Procurement Services  
Current stage: Tender  
OCID: ocds-h6vhtk-0775aa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0775aa)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0775aa.json)

## Summary

NHS Wales Shared Services Partnership Procurement Services, hosted by Velindre University NHS Trust, is buying a modern Community Information System to replace the Wales Community Care Information System (WCCIS), which is approaching the end of its life. The service is a cloud-ready, secure and resilient digital care record platform for integrated health, community, mental health and social care services across Wales. It must support mobile working, multidisciplinary care planning, advanced reporting and integration with national and local health and care systems. The scope includes services such as health visiting, school nursing, children’s community nursing, safeguarding and community nursing, with potential for future expansion. Hywel Dda University Health Board will lead the contract for the participating Welsh health boards, with delivery across Wales.

The procurement has reached tender: the buyer invited offers through an open procedure. This is a single-lot services contract with an estimated value of £10,560,000 excluding VAT, or £12,671,999.95 including VAT. Questions had to be submitted by 1 October 2026 at 12:00, and tender responses by 16 October 2026 at 12:00. The award decision is due by 21 December 2026 at 23:59. The initial contract period is 1 January 2027 to 30 September 2034, with an option to extend for up to three years, subject to satisfactory performance, to a maximum end date of 30 September 2037. Evaluation is 60% technical, including 10% social value, and 40% commercial. Submissions are electronic in English or Welsh.

This opportunity suits software providers and IT service businesses able to deliver and support a large-scale community care information system for NHS Wales. Strong implementation, data migration and long-term service management capability are central requirements, alongside experience of secure, resilient and highly interoperable platforms. Suppliers should be able to support shared digital care records, mobile working, multidisciplinary care planning, reporting and integration with health and care systems. The requirement also calls for robust cyber security and information governance arrangements, alignment with NHS Wales Digital Architecture principles, and the ability to support service transformation and innovation. The procurement is identified as suitable for SMEs, but bidders will need sufficient technical and delivery capacity to serve multiple Welsh health boards and a broad range of community services.

## Notice

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

### Lot Information

Lot 1

Renewal: There is an option to extend the Initial Term of the Agreement by a maximum of three years, subject to satisfactory performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/088792-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2026 |
| Submission deadline | 16 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 30 Sep 2034 |
| Recurrence | 2036-09-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,560,000 |
| Lots value | £10,560,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS Wales Shared Services Partnership-Procurement Services |
| Additional buyers | Betsi Cadwaladr University Health Board; Cwm Taf Morgannwg University Health Board; Hywel Dda University Health Board; Swansea Bay University Health Board |
| Locality | CARDIFF |
| Postcode area | Cardiff |
| Postcode | CF14 3UZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Gabalfa |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Sep 2026 at 15:17 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/088792-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/088792-2026
  18th September 2026 - Tender notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.ukp.app.jaggaer.com/home.html
- https://etenderwales.ukp.app.jaggaer.com/home.htmlBiddersmustprovidetheirsubmissionelectronicallyviatheappointede-procurementportal,etenderwales,viathefollowingreferenceitt_127345.
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0775aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0775aa.json.