---
title: "Above threshold contracts awarded under INTRAN framework ref NCCF43274"
ocid: "ocds-h6vhtk-0775b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0775b3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0775b3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0775b3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Suffolk County Council"
published: "2026-09-18"
---

# Above threshold contracts awarded under INTRAN framework ref NCCF43274

Buyer: Suffolk County Council  
Current stage: Award  
OCID: ocds-h6vhtk-0775b3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0775b3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0775b3.json)

## Summary

Suffolk County Council has procured language and communication support services. The requirement covers on-demand telephone, audio and video interpreting in English, British Sign Language and other languages and dialects, together with translation services and related communication support. The work is classified as translation and interpreting services and is delivered in the United Kingdom for the council’s service users and operations. It is a public-sector services requirement rather than a works or goods contract. Two specialist language providers were selected for the service: Translate Plus Limited, an SME based in London, and Language Line Limited, a large London-based supplier. The requirement is linked to an existing interpreting framework and covers both interpreting and translation activity.

The procurement is complete and has been awarded through a selective, non-competitive call-off under a framework. Both awards were made on 30 June 2026. Translate Plus Limited received an award of £571,214 gross, while Language Line Limited received a separate award of £270,029 gross; these are estimated values based on historical demand and are not a guaranteed level of spend. Each contract is recorded as running from 18 September 2026 to 30 June 2030. The procurement is above threshold and is recorded as a single completed service requirement, with the awards covering different framework service combinations. Evaluation was conducted through the framework call-off route rather than an open competition.

This requirement indicates sustained demand from Suffolk County Council for suppliers able to deliver interpreting and translation at public-sector scale across multiple communication formats. Relevant competitors would need dependable telephone, audio and video interpreting, including British Sign Language and a broad range of languages and dialects, alongside written translation and wider communication support. The awards show that the buyer used more than one specialist provider, so credible suppliers may include both established large operators and capable SMEs. Strong candidates would need the operational capacity to respond to on-demand requests, coordinate interpreters and translators, maintain consistent service quality, and support public-sector users over a multi-year service period. Experience of delivering language services through a framework or similar structured purchasing route would also be relevant.

## Notice

Suffolk County Council are intending to award two call-off contracts (subject to contract) for the provision of: * Telephone, audio and video Interpreting services (English/BSL/Other languages and Dialects than English) on demand and related goods and services * Translation Services and Other Communication Support Services covering the period 1st July 2026 to 30th June 2030. Please note: * The contract values stated in this notice are estimates based on historical demand. They do not represent a commitment to, or guarantee of, any level of expenditure. * The contractual service period commenced, or is intended to commence, on 1 July 2026. The individual contracts were, or will be, fully executed after that date.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/088812-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Award under framework |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jun 2026 |
| Contract period | 18 Sep 2026 - 30 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £841,243 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Suffolk County Council |
| Locality | IPSWICH |
| Postcode area | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | translate plus; Language Line Limited |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 18 Sep 2026 at 15:34 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/088812-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/088812-2026
  18th September 2026 - Contract award notice on Find a Tender

## Notice URLs

- http://www.suffolk.gov.uk
- http://www.translateplus.com
- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-052592
- https://www.languageline.com/en-gb/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0775b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0775b3.json.