---
title: "GWR - On-Board Toilet Repair Services"
ocid: "ocds-h6vhtk-0776a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0776a5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0776a5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0776a5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FIRST GREATER WESTERN LIMITED"
published: "2026-09-21"
---

# GWR - On-Board Toilet Repair Services

Buyer: FIRST GREATER WESTERN LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0776a5

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## Summary

First Greater Western Limited is procuring repair, maintenance and replacement parts for on-board toilet systems on its trains. The requirement provides specialist technical support and components to maintain fleet reliability and passenger service standards. The work covers existing equipment installed across the relevant GWR fleet, including its systems, interfaces and associated rail engineering requirements. Delivery applies across London, the South East and the South West of England. The main category is electronic, electromechanical and electrotechnical supplies, alongside the associated repair and maintenance service. This is a railway technical maintenance requirement for suppliers able to support train toilet systems and their components within an operational passenger rail environment.

The procurement is complete and has been awarded through a direct award by First Greater Western Limited to Rail Installation & Technical Services Ltd. The stated rationale was the supplier’s specialist knowledge, experience and competency with the existing fleet equipment, interfaces and rail safety and engineering requirements; changing supplier would require further assessment and familiarisation. The award value is £500,000 excluding VAT, or £600,000 including VAT. The contract runs from 2 November 2026 to 2 November 2027, with a possible extension to 2 November 2028. The award was recorded on 21 September 2026. There is one completed lot, marked as suitable for small and medium-sized enterprises. The arrangement is an interim contract pending a future competitive tender.

This award identifies a specialist market for railway businesses able to repair, maintain and supply parts for on-board train toilet systems. A credible competitor would need demonstrable technical knowledge of the equipment already installed across GWR’s fleet, including system interfaces and the engineering requirements of passenger rail vehicles. Rail safety competence, experience of working within fleet maintenance arrangements and the ability to provide responsive technical support and compatible components would be important. The requirement is suitable for an SME, but suppliers would still need sufficient technical depth and operational capacity to support fleet reliability and the timely return of vehicles to service. Firms with established rail installation, maintenance and component-supply capability are the closest fit for the longer-term requirement.

## Notice

The requirement is to establish a compliant contract for the repair, maintenance and supply of parts for GWR's on-board train toilet systems, ensuring continued availability of specialist technical support and components required to maintain fleet reliability and passenger service standards.

### Procurement Information

GWR intends to directly award an agreement for rail installation and technical services relating to the repair and maintenance of on-train toilet systems. The supplier has specialist technical knowledge, experience and competency relating to the existing equipment installed across the relevant GWR fleet. The works require an understanding of the existing systems, interfaces and applicable rail safety and engineering requirements. Introducing an alternative supplier would require additional technical assessment, familiarisation and competency assurance and could result in increased cost, delay and risk to fleet availability. The direct award therefore supports continuity of maintenance and the timely return of vehicles to service. A competitive tender exercise for the longer-term requirement will be launched in due course, with this direct award providing an interim contractual arrangement until that process is completed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/089247-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Nov 2026 - 2 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST GREATER WESTERN LIMITED |
| Locality | WILTSHIRE |
| Postcode area | Swindon |
| Postcode | SN1 1HL |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Central |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RAIL INSTALLATION & TECHNICAL SERVICES LTD |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting

### Codes

- 31700000 - Electronic, electromechanical and electrotechnical supplies

## Release History

- 21 Sep 2026 at 14:51 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/089247-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/089247-2026
  21st September 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0776a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0776a5.json.