---
title: "The Provision of Firefighter Pension and Administration and Pensioner Payroll Services"
ocid: "ocds-h6vhtk-0776e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0776e0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0776e0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0776e0.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Cleveland Fire Authority"
published: "2026-09-21"
---

# The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

Buyer: Cleveland Fire Authority  
Current stage: Tender  
OCID: ocds-h6vhtk-0776e0

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## Summary

Cleveland Fire Authority is procuring a comprehensive firefighter pension administration and pensioner payroll service for members of its Firefighters’ Pension Schemes. The requirement covers active, deferred, pensioner and dependant members, with an integrated, end-to-end service including pension administration, pensioner payroll, member record management and employer support. The provider must supply a secure and robust pension administration platform with workflow and document management capabilities, alongside support for members, pensioners and employers. The service is expected to improve quality, efficiency, accessibility and the member experience through continuous improvement and innovation, while meeting relevant legislative and regulatory requirements. This is a public-sector pension and payroll services opportunity, classified under insurance and pension services, delivered across England. Cleveland Fire Authority is the buying organisation.

The procurement has reached tender: Cleveland Fire Authority invited offers through an open procedure. It is a single-lot contract with an estimated gross value of £500,000. Clarification questions were due by 16 October 2026 at 5:00pm, and tenders were due by 2 November 2026 at 12:00 noon. The contract is scheduled to run from 1 May 2027 to 30 April 2030, with possible extensions of two 12-month periods, giving a potential end date of 30 April 2032. The intended award decision date is 5 February 2027. Evaluation is based on quality at 50%, price at 40% and social value at 10%; price uses whole-life cost, including acquisition, use, maintenance and end-of-life costs. Electronic submission in English is allowed through the Intend Portal.

This opportunity suits pension administration and payroll providers able to manage firefighter pension schemes and support active, deferred, pensioner and dependant members at scale. Strong candidates will need an established, secure pension administration platform with integrated workflow, document management, member record management and payroll functionality. The service requires effective support for members, pensioners and employers, together with the ability to maintain accurate records and deliver compliant administration. Providers should be able to demonstrate continuous improvement and innovation, including practical improvements to service quality, efficiency, accessibility and member experience. They must also show that their operating model can meet relevant legislative and regulatory requirements throughout the contract. The requirement is identified as suitable for small and medium-sized enterprises, making it relevant to specialist providers as well as larger organisations with sufficient delivery capacity.

## Notice

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes"). The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services. The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

### Lot Information

Lot 1

Renewal: 1st May 2027 to 30th April 2030 (with possible extension of 2 x 12months - potential 5 years in total)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/089354-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2026 |
| Submission deadline | 2 Nov 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 May 2027 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cleveland Fire Authority |
| Locality | HARTLEPOOL |
| Postcode area | Cleveland |
| Postcode | TS25 5TH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Hartlepool |
| Electoral ward | Fens & Greatham |
| Westminster constituency | Hartlepool |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66500000 - Insurance and pension services

## Release History

- 21 Sep 2026 at 17:16 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/089354-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/089354-2026
  21st September 2026 - Tender notice on Find a Tender
- https://sell2.in-tend.co.uk/blpd/home

## Notice URLs

- https://sell2.in-tend.co.uk/blpd/homeAllsubmissionsandclarificationquestionstobesubmittedviatheIntendPortal.
- https://whttps://www.clevelandfire.gov.uk/clevelandfire.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0776e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0776e0.json.