---
title: "Training, Coaching and Development Providers Framework"
ocid: "ocds-h6vhtk-07777b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07777b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07777b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07777b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Development Bank of Wales"
published: "2026-09-30"
---

# Training, Coaching and Development Providers Framework

Buyer: Development Bank of Wales  
Current stage: Tender  
OCID: ocds-h6vhtk-07777b

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## Summary

The Development Bank of Wales is seeking providers for a framework of employee training, coaching and development services. The ten areas cover leadership and management; procurement, commercial and contract management; financial services, risk and regulation; digital, technology and AI; project and change management; HR and equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication; coaching and mentoring; and soft skills and business development. Services may include courses, workshops, coaching, mentoring, training needs analysis, learning materials and evaluation. Delivery may be in person, online or blended, including tailored programmes and individual or group support. Work is for Development Bank of Wales employees and may be delivered across the United Kingdom.

The buyer invited tenders through an open procedure for a multi-supplier framework. Enquiries were due by 8 October 2026 at 12:00 and tenders by 20 October 2026 at 12:00; the intended award decision date was 23 November 2026. The estimated total value is £1 million excluding VAT (£1.2 million including VAT). The initial contract term runs from 1 December 2026 for two years, with up to three further two-year extensions, making a maximum term of eight years. Suppliers may bid for individual disciplines, one or more lots, and are assessed separately for each. Quality accounts for 70% of evaluation and price for 30%. Call-offs may use further competition or, where permitted, direct award; framework appointment guarantees no minimum work or spend.

This framework suits training and development businesses, specialist consultancies, coaches and individual providers with expertise in one or more of the subject areas. Suppliers need relevant experience delivering comparable services, with examples from the previous three years, and access to appropriately qualified trainers, facilitators, coaches or subject specialists. They must show they can tailor learning to organisational needs and deliver through the required formats, including face-to-face provision, with reliable continuity, contingency and capacity to meet call-off timescales. Bidders for multiple areas need resources for all the work they seek. Quality assurance and performance monitoring are expected, alongside relevant insurance and compliance with legal and professional requirements. Policies covering data protection, information security, equality and inclusion, health and safety, business continuity and, where relevant, safeguarding are also required. SMEs, micro-businesses and specialist providers can bid for specific disciplines.

## Notice

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements. Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Additional questions within the eTenderWales portal will require Tenderers to identify the specific discipline(s) for which they are submitting a Tender. The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities. Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents. The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents. Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot. The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development. The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance. The tender code for etenderwales is itt_127450 Strategic Approach to Supplier Appointment In order to maximise competition, improve resilience of supply and provide access to a diverse range of specialist providers, DBW has structured this Framework to allow Tenderers to bid for individual disciplines within each Lot. DBW's approach is intended to support participation from SMEs, micro-businesses, specialist providers and Welsh suppliers who may possess expertise in specific disciplines rather than across all service areas within a Lot. To ensure continuity of service, competitive tension and sufficient market capacity throughout the term of the Framework Agreement, DBW intends to appoint a minimum of two (2) suppliers and a maximum of four (4) suppliers per discipline within each Lot, subject to a sufficient number of Tenderers meeting the Conditions of Participation and achieving the minimum required evaluation standards. Where fewer than two compliant Tenderers are received for a particular discipline, DBW reserves the right to proceed with the available compliant Tenderer(s) or take such other action as it considers appropriate in accordance with the procurement documents. The overall maximum number of suppliers that may be appointed across all Lots and disciplines under the Framework Agreement is 314. This figure represents the total maximum framework capacity and should not be interpreted as the number of suppliers to be appointed to any individual Lot or discipline. This approach is intended to: maintain value for money through ongoing competition at call-off; reduce dependency on individual suppliers; provide flexibility to meet varying business requirements; encourage participation from specialist providers; improve resilience and continuity of service provision; and support DBW's objective of creating a broad and diverse supplier base capable of delivering high-quality training, coaching and development services.

### Lot Information

Leadership and Management Development

Provision of leadership and management development services, including training, workshops, programmes, coaching support, facilitated sessions and practical tools to develop current and aspiring managers, senior leaders and team leaders. Services may cover people management, performance management, strategic leadership, culture, change leadership, communication, decision-making, resilience and inclusive leadership.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Procurement, Commercial and Contract Management

Provision of procurement, commercial and contract management training and development services. Services may include training on procurement legislation, procurement planning, tendering, evaluation, supplier management, contract management, commercial risk, negotiation, governance, transparency, social value and practical procurement processes relevant to DBW's operating environment.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Financial Services, Risk and Regulatory Training

Provision of financial services, risk, compliance and regulatory training. Services may include technical and practical training on financial services regulation, credit risk, investment risk, operational risk, fraud prevention, anti-money laundering, conduct, governance, assurance, financial crime, data protection, regulatory change and other specialist topics relevant to DBW's activities.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Digital, Technology and AI Skills

Provision of digital, technology and AI skills training to support staff confidence and capability. Services may include training on Microsoft 365 tools, digital productivity, data literacy, cyber awareness, artificial intelligence, automation, digital transformation, accessibility in digital tools and practical use of technology in a professional services environment.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Project and Change Management

Provision of project management, programme management and change management training and development services. Services may include training on project planning, governance, delivery methods, risk and issue management, benefits realisation, stakeholder engagement, communication planning, change readiness, adoption and practical delivery of organisational change.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

HR, Equality, Diversity and Inclusion

Provision of HR-related, equality, diversity and inclusion training. Services may include training on employment-related people practices, inclusive workplaces, dignity at work, unconscious bias, equality duties, reasonable adjustments, recruitment and selection, employee relations, wellbeing conversations, policy implementation and inclusive management practices.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Health, Safety and Wellbeing

Provision of health, safety and wellbeing training and development services. Services may include statutory or good-practice health and safety training, mental health awareness, wellbeing, resilience, stress management, workplace safety, first aid-related awareness, risk awareness, personal safety and practical support for safe and healthy working practices.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Welsh Language and Communication Skills

Provision of Welsh language and communication skills training. Services may include Welsh language learning, confidence-building, workplace Welsh, bilingual customer or stakeholder communication, plain English, written communication, presentation skills, report writing, influencing skills and communication tailored to DBW's internal and external audiences.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Coaching and Mentoring Services

Provision of coaching and mentoring services for individuals, groups, managers and senior leaders. Services may include executive coaching, leadership coaching, career coaching, mentoring support, group coaching, action learning, coaching for change, coaching for performance and development-focused support linked to agreed outcomes.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Soft Skills and Business Development

Provision of soft skills and business development training. Services may include training on communication, collaboration, confidence, negotiation, influencing, customer service, stakeholder management, time management, presentation skills, problem solving, decision-making, personal effectiveness and wider professional development skills.

Options: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Renewal: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/092374-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | 20 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | 2034-05-16 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | £10 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Development Bank of Wales |
| Locality | CARDIFF |
| Postcode area | Cardiff |
| Postcode | CF10 4BZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Butetown |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 30 Sep 2026 at 13:41 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/092374-2026
- 22 Sep 2026 at 13:17 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/089623-2026
- 22 Sep 2026 at 13:12 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/089618-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/092374-2026
  30th September 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/089623-2026
  22nd September 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/089618-2026
  22nd September 2026 - Tender notice on Find a Tender
- https://etenderwales.ukp.app.jaggaer.com/home.html
  Invitation to tender

## Notice URLs

- http://www.developmentbank.wales
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

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