{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0777df-2026-09-22T16:03:01+01:00",
    "date": "2026-09-22T16:03:01+01:00",
    "ocid": "ocds-h6vhtk-0777df",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-MPR-16460R",
            "name": "Orwell Housing Association Ltd",
            "identifier": {
                "scheme": "GB-MPR",
                "id": "16460R"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGDJ-9755-ZNCY"
                }
            ],
            "address": {
                "streetAddress": "Crane Hill Lodge, 325 London Rd",
                "locality": "Ipswich",
                "postalCode": "IP2 0BE",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH14"
            },
            "contactPoint": {
                "email": "procurement@orwell-housing.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.orwell-housing.co.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-09094748",
            "name": "NORSE GROUP SERVICES LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "09094748"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PHPB-7769-XZWM"
                }
            ],
            "address": {
                "streetAddress": "280 Fifers Lane",
                "locality": "Norwich",
                "postalCode": "NR6 6EQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "email": "bids@norsegroup.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://norsegroup.co.uk/",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-MPR-16460R",
        "name": "Orwell Housing Association Ltd"
    },
    "tender": {
        "id": "26-002/BroadlandOrwell/01/CallHandling",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Out of Hours Telephone Answering Service",
        "description": "Orwell Housing Assoc. Ltd have awarded a contract for: Out of Hours Telephone Answering Service to Norse Group Services Ltd. This is a service contract covering the organisations out of hours telephone answering service and is also required at times when Orwell have team meetings, events or other meetings as needed. The tender was carried out in collaboration with Broadland Housing Association Ltd during April & May 2026 (closing date 05/05/26). Both authorities wished to appoint the same out of hours supplier for the contract, each to have their own individual contract with the successful supplier. The contract is for 2 years with the option of a 2 year extension, at the sole discretion of Orwell Housing Assoc. Ltd. Previous notices for the tender were published by Broadland Housing Assoc. Ltd. UK 6 Contract award notice - 09/06/26 UK4 Tender notice - 01/04/2026. Procurement identifier (OCID) ocds-h6vhtk-067a65 Notice identifier 2026/S 000-030195.",
        "status": "complete",
        "procurementMethodDetails": "Below threshold - unknown",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-09094748",
                    "name": "NORSE GROUP SERVICES LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "64214200",
                            "description": "Telephone switchboard services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "79510000",
                            "description": "Telephone-answering services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Out of Hours Telephone Answering Service",
            "status": "active",
            "period": {
                "startDate": "2026-09-30T00:00:00+01:00",
                "endDate": "2028-09-29T23:59:59+01:00",
                "maxExtentDate": "2030-09-29T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Orwell will have sole discretion to include a further 2 year extension."
            },
            "value": {
                "amountGross": 79708,
                "amount": 66423.33,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-09-04T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Efficiency"
                },
                {
                    "id": "2",
                    "title": "Effectiveness"
                },
                {
                    "id": "3",
                    "title": "Environmental"
                },
                {
                    "id": "4",
                    "title": "Equity"
                },
                {
                    "id": "5",
                    "title": "Economy"
                }
            ],
            "documents": [
                {
                    "id": "089796-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/089796-2026",
                    "datePublished": "2026-09-22T16:03:01+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}