---
title: "GMCA 1978 Employee Assistance Programme (EAP) Services"
ocid: "ocds-h6vhtk-0778e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0778e2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0778e2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0778e2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Greater Manchester Combined Authority"
published: "2026-09-23"
---

# GMCA 1978 Employee Assistance Programme (EAP) Services

Buyer: Greater Manchester Combined Authority  
Current stage: Award  
OCID: ocds-h6vhtk-0778e2

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## Summary

Greater Manchester Combined Authority procured an employee assistance programme for its employees and their immediate families. The service combines online, telephone and in-person counselling, available around the clock throughout the year. Advice and support cover medical concerns, mental health, housing, alcohol and drug issues, childcare, stress and anxiety, gambling, and financial wellbeing. This is a counselling and employee support service, rather than a general occupational health service. The requirement was delivered in Greater Manchester.

The procurement is complete and the contract was awarded to Health Assured Ltd. The contract was signed on 9 September 2026 and is active. Its recorded contract value is £36,970.20. The tender used a limited procedure: a direct award under the YPO Occupational Health and Employee Assistance Programme framework, Lot 2, without a prior competition. The stated rationale was a compliant framework award; the recorded lot evaluation criterion was price. The lot allowed a 12-month extension option. One bid was recorded. The tender status is complete, although the lot is marked cancelled; the active award and contract are recorded separately.

This award shows demand from Greater Manchester Combined Authority for a year-round employee assistance service covering staff and immediate family members, with access through online, telephone and face-to-face channels. A credible supplier would need the operational reach to provide continuous access and counselling across those formats, plus expertise spanning mental health and practical advice on issues such as housing, family care, substance use and financial wellbeing. The selected supplier was appointed through the YPO framework, so framework access and the ability to meet its terms are commercially relevant to competing for this requirement in future. The recorded evaluation criterion was price, making competitive pricing relevant alongside reliable delivery across the full service scope.

## Notice

Comprises an online/telephone/in-person counselling service available to all employees and their immediate family 24/7, 365 days per year. Advice and support include, but are not limited, to medical concerns, mental health, housing, alcohol/drugs, childcare, stress/anxiety, gambling, financial wellbeing, etc.

### Lot Information

Lot 1

Direct Award under YPO Framework 1101: Occupational Health and Employee Assistance Programme Framework (Lot 2).

Options: 12-month extension option

### Procurement Information

Compliant direct award under YPO Framework 1101: Occupational Health and Employee Assistance Programme Framework (Lot 2).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/090267-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £36,970 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Greater Manchester Combined Authority |
| Locality | MANCHESTER |
| Postcode area | Manchester |
| Postcode | M1 6EU |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD3 Greater Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Health Assured |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 23 Sep 2026 at 15:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/090267-2026

## Notice URLs

- https://www.greatermanchester-ca.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0778e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0778e2.json.