---
title: "Regulatory Experience: Validation of Dimensions and Scorecard"
ocid: "ocds-h6vhtk-077950"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077950"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077950.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077950.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Financial Conduct Authority"
published: "2026-09-24"
---

# Regulatory Experience: Validation of Dimensions and Scorecard

Buyer: Financial Conduct Authority  
Current stage: Award  
OCID: ocds-h6vhtk-077950

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077950)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077950.json)

## Summary

The Financial Conduct Authority (FCA) commissioned an independent review and validation of its Regulatory Experience model. The work covers the model’s eight dimensions and 40-question scorecard, assessing whether the dimensions reflect the lived experience of people carrying out regulated activities. The supplier is to identify gaps, overlaps and areas for refinement, and examine whether questions are clear, unbiased, aligned with the model’s strategic purpose, capable of producing reliable and actionable data, and meaningful without duplication. Structured engagement with a representative sample of firms tests how different firm types and user roles interpret the dimensions and questions. Deliverables comprise a validation report, an annotated question set with feedback, a summary of findings from firm engagement, and recommendations for refinement. The work is for the FCA in London.

The procurement is complete and the FCA selected Ernst & Young LLP for the single lot. The award was made on 18 September 2026, with a gross awarded value of £125,804.40 (£107,162 excluding VAT). The contract period runs from 5 October 2026 to 5 October 2027. The FCA used a selective route, awarding below threshold under a framework; the call-off was not competitive. No evaluation criteria are reported in the procurement details. The award is active, and a contract signature was scheduled for 28 September 2026.

This award demonstrates demand for independent, evidence-led validation of regulatory experience research and assessment tools. A credible supplier for similar FCA work would need expertise in evaluating conceptual frameworks and questionnaire design, including testing for clarity, bias, alignment with strategic aims, reliable and actionable results, and duplication. It would also need to plan and deliver structured engagement with a representative range of regulated firms and roles, analyse how participants interpret questions, and turn findings into a clear report, annotated materials and practical recommendations. The requirement was delivered through a framework rather than an open competition, and the selected supplier was a large consultancy. Relevant research, business analysis and stakeholder-engagement capability would therefore be central to competing when this particular requirement returns to market.

## Notice

The Financial Conduct Authority (FCA) requires an independent review and validation of its Regulatory Experience (RX) model, including the eight dimensions and forty-question scorecard. The work will assess whether the dimensions reflect the lived experience of individuals carrying out regulated activities. The supplier will assess whether the eight dimensions comprehensively capture regulatory experience, identify any gaps, overlaps or areas requiring refinement, and evaluate whether the question set is clearly worded, free from bias, aligned with the strategic intent of RX, capable of generating reliable actionable data, and meaningful and non-duplicative. The supplier will conduct structured engagement with a representative sample of firms to test how the RX dimensions and questions are interpreted across different firm types and user roles. Deliverables will include a validation report, annotated question set with feedback, summary of firm engagement findings, and recommendations for refinement where required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/090473-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Below threshold - award under framework |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Sep 2026 |
| Contract period | 5 Oct 2026 - 5 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £107,162 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Financial Conduct Authority |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Ernst & Young LLP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72221000 - Business analysis consultancy services

## Release History

- 24 Sep 2026 at 10:59 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/090473-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/090473-2026
  24th September 2026 - Contract award notice on Find a Tender

## Notice URLs

- http://www.fca.org.uk
- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-0523e0
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077950. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077950.json.