---
title: "Sutton Information Hub - Support contract"
ocid: "ocds-h6vhtk-0779ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779ac"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779ac.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779ac.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Sutton"
published: "2026-09-24"
---

# Sutton Information Hub - Support contract

Buyer: London Borough of Sutton  
Current stage: Award  
OCID: ocds-h6vhtk-0779ac

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779ac)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0779ac.json)

## Summary

The London Borough of Sutton procured hosting and software support for the Sutton Information Hub. This is an ongoing technology support service for the council’s information hub, rather than a purchase of general health or social care services; the health and social work classification attached to the award does not explain the described requirement. The service is delivered in Sutton, London. The council is the buyer, and the award covers one lot. The published scope identifies hosting and software support but does not set out particular support tasks, service levels or technical specifications in the available process details.

The procurement is complete and the contract is active. Sutton awarded the contract directly to IDOX Software Ltd, without competition, using a below-threshold procedure. The contract was signed on 1 April 2026 and runs from 1 April 2026 to 31 March 2028. Its gross value is £48,000. Evaluation criteria are not stated in the process details. The award covers one lot and is for the Information Hub hosting and software support requirement. This was a completed direct award, not a competitive selection in which suppliers submitted bids against stated evaluation criteria.

This award shows that Sutton buys hosting and software support for its Information Hub through a direct, below-threshold route, and selected a large software supplier for the service. Suppliers seeking to compete for a comparable requirement would need to demonstrate they can host and support the council’s existing information-hub software and sustain that service over a multi-year contract. Relevant experience with the platform or similar council information systems, reliable operational support and the capacity to maintain hosting would be commercially relevant. The stated scope does not identify specific accreditations, technical standards or staffing requirements, so the clearest evidence of fit is proven capability to deliver this defined hosting and software-support service for the London Borough of Sutton.

## Notice

Hosting and software support for Sutton Information Hub

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/090640-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £48,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Sutton |
| Locality | SUTTON |
| Postcode area | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Idox Software Ltd |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 24 Sep 2026 at 14:50 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/090640-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/090640-2026
  24th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.idoxgroup.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0779ac.json.