---
title: "Heat Network Metering and Billing"
ocid: "ocds-h6vhtk-0779b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779b9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779b9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779b9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Sutton"
published: "2026-09-24"
---

# Heat Network Metering and Billing

Buyer: London Borough of Sutton  
Current stage: Award  
OCID: ocds-h6vhtk-0779b9

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0779b9.json)

## Summary

The London Borough of Sutton commissioned a heat-network metering and billing service for residents connected to its network. The supplier’s work is to calculate monthly bills from residents’ electricity consumption and process their payments. This is an energy-related service delivered for Sutton, in the London Borough of Sutton. The requirement centres on recurring customer billing and payment processing for households served by a heat network, rather than on energy supply or installation work.

The procurement is complete and the contract is active. Sutton awarded the single lot directly, without competition, to Insite Energy Limited. The contract was signed on 1 April 2026 and runs from 1 April 2026 to 31 March 2029. Its gross value is £36,000. The award is for heat-network metering and billing services, with monthly bills based on residents’ electricity consumption and payment processing. The recorded route was a below-threshold direct award without competition. No evaluation criteria are stated for this award.

For suppliers considering similar work for Sutton in future, this award shows demand for an end-to-end service that turns heat-network electricity consumption into monthly resident bills and handles payments. A credible competitor would need reliable metering data handling, accurate and regular billing, and payment-processing capability suited to residents connected to a local-authority heat network. The delivery model must support an ongoing service for the network’s connected households, not just a one-off billing exercise. Insite Energy Limited, an SME, was selected through a direct award without competition, so the outcome demonstrates the buyer’s requirement and chosen supplier, but does not establish a competitive evaluation standard or a particular accreditation requirement.

## Notice

Providing residents connected to the heat network with monthly bills based on the electric consumption and processing their payments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/090661-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £36,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Sutton |
| Locality | SUTTON |
| Postcode area | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Insite Energy |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71314000 - Energy and related services

## Release History

- 24 Sep 2026 at 15:05 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/090661-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/090661-2026
  24th September 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://insite-energy.co.uk/home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0779b9.json.