---
title: "Integrated Communication Control System"
ocid: "ocds-h6vhtk-0779cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779cc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779cc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779cc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Merseytravel"
published: "2026-09-24"
---

# Integrated Communication Control System

Buyer: Merseytravel  
Current stage: Award  
OCID: ocds-h6vhtk-0779cc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779cc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0779cc.json)

## Summary

Merseytravel commissioned support and maintenance for Zetron Limited’s Cortex 8 software, covering installations on servers and workstations. The purchase is software support services for an integrated communication control system, delivered in the Merseyside area. The agreement covers ongoing maintenance and support of the existing system rather than a new software implementation.

The procurement is complete and was awarded to Zetron Limited through a direct award. Merseytravel cited the need to continue the services and the disproportionate technical issues involved in switching supplier. The award date was 18 September 2026. The contract period runs from 6 October 2026 to 30 September 2028. The awarded value is £176,093 excluding VAT (£211,311.60 including VAT). The process was not divided into separately described lots.

This award shows demand for specialist support and maintenance of Zetron Cortex 8 across server and workstation installations within Merseytravel’s communication control system. A credible competitor for a future requirement would need proven capability to maintain the existing software and infrastructure, understand the operational and technical dependencies, and provide continuity without creating significant switching difficulties. The direct award rationale indicates that technical compatibility and continuity were central to supplier selection, so relevant product expertise and a strong track record supporting comparable installations would matter.

## Notice

2 Year agreement for Support and Maintenance of the Zetron Limited Cortex 8 software on the servers and workstations.

### Procurement Information

Schedule 5 Para 7 (a) & (b) on the basis of continuing the provision of services and the disproportionate technical issues of switching.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/090703-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Sep 2026 |
| Contract period | 6 Oct 2026 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £176,093 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Merseytravel |
| Locality | LIVERPOOL |
| Postcode area | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZETRON LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 24 Sep 2026 at 16:02 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/090703-2026
- 24 Sep 2026 at 15:45 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/090690-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/090703-2026
  24th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/090690-2026
  24th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.merseytravel.gov.uk
- http://www.zetron.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0779cc.json.