---
title: "NP50827 Hygiene Paper Products and Associated Dispenser Systems"
ocid: "ocds-h6vhtk-0779dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779dd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779dd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0779dd.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
published: "2026-09-24"
---

# NP50827 Hygiene Paper Products and Associated Dispenser Systems

Buyer: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)  
Current stage: Planning  
OCID: ocds-h6vhtk-0779dd

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## Summary

PSD Scotland intends to procure hygiene paper products and dispenser systems for participating NHS Scotland Health Boards and Special Health Boards. The supply is expected to cover toilet tissue, paper hand towels and couch rolls, alongside dispensers and accessories. Related services include site surveys, implementation planning, project management, mobilisation, installation and commissioning of replacement dispensers, removal or recycling of existing equipment, maintenance, warranty and support, performance reporting and continuous improvement. The aim is a standardised dispenser estate across NHS Scotland, delivered through a phased national programme. The goods and associated services will be used across participating NHS Scotland organisations; the procurement describes the delivery area as Scotland. PSD Scotland is acting for the participating health organisations and plans a single-supplier national arrangement.

The process is at the planning stage: PSD Scotland has announced its intention to procure and is seeking supplier feedback to shape the strategy, contract structure, specification and tender documents. The market engagement is not a competition or invitation to tender, and participation will neither advantage nor disadvantage suppliers in a later procurement. Suppliers are invited to submit feedback through the RFI by 23 October 2026. Further briefings or individual meetings may also take place. The buyer expects to publish a subsequent notice on 29 January 2027. One national lot is planned, with a sole supplier and a contract duration intended to allow recovery of dispenser investment; no fixed duration is stated. No minimum spend or volume is proposed. The engagement asks for views on commercial models, implementation, risks, requirements and procurement strategy.

This work is suited to suppliers able to deliver hygiene paper consumables together with a large-scale dispenser replacement and support service across NHS Scotland. Relevant capabilities include national supply and mobilisation, phased implementation, site surveying, project management, installation and commissioning, and ongoing maintenance, warranty, reporting and service improvement. Suppliers should be prepared to explain their capacity for a national programme, implementation methods and timescales, lifecycle management, supply-chain resilience and sustainability options. A key requirement is an interoperable, non-proprietary dispenser estate that can use equivalent consumables from multiple manufacturers, rather than locking NHS Scotland into one supplier’s products. Commercial proposals should address funding dispenser infrastructure without upfront capital investment from participating organisations, investment recovery over the contract, and transfer of asset ownership to NHS Scotland at an agreed point. The present engagement offers a chance to influence the future specification and commercial approach.

## Notice

Commencement of a new procurement process for the supply of hygiene paper products and associated dispenser systems. The procurement will include, but is not limited to: Toilet tissue Paper hand towels Couch rolls Associated dispenser systems Installation and implementation services Maintenance and support services PSD Scotland intends to establish a national sole-supplier contract for NHS Scotland organisations. The procurement is expected to include the replacement and implementation of a new dispenser estate across NHS Scotland Health Boards and Special Health Boards.

### Lot Information

Lot 1

PSD Scotland intends to establish a national sole-supplier contract for the provision of hygiene paper products and associated dispenser systems on behalf of participating NHS Scotland Health Boards and Special Health Boards. The contract is expected to include, but is not limited to: - Toilet tissue products; - Paper hand towels; - Couch rolls; - Associated dispenser systems and accessories; - Site surveys and implementation planning; - Supply, installation and commissioning of replacement dispenser systems; - Project management and mobilisation support; - Removal, recycling and/or disposal of existing dispenser infrastructure; - Maintenance, warranty and support services; and - Performance management, reporting and continuous improvement activities. The procurement will support the replacement and implementation of a standardised dispenser estate across participating NHS Scotland organisations through a phased national implementation programme. PSD Scotland is seeking a commercial model whereby dispenser infrastructure is supplied, installed and maintained without requiring upfront capital investment from participating NHS Scotland organisations. The successful supplier will be expected to recover its investment through the commercial arrangements established under the contract. Recognising the scale of investment required to deliver a national dispenser replacement programme, PSD Scotland anticipates that the contract will be of sufficient duration to enable the successful supplier to recover implementation and dispenser infrastructure costs whilst delivering value for money over the life of the contract. Participating organisations will be expected to implement and utilise the awarded solution for the duration of the contract. No minimum expenditure or volume commitment is proposed, and purchasing activity will remain dependent upon operational requirements. A key objective of the procurement is to establish a non-proprietary dispenser estate that supports future competition and long-term flexibility. Dispenser systems must not be restricted to a single supplier's consumable products and should facilitate the use of equivalent and compatible consumables from multiple manufacturers. The solution should minimise dependency on proprietary systems and support NHS Scotland's ability to undertake future competitive procurements for hygiene paper consumables. PSD Scotland is seeking solutions that provide long-term sustainability, resilience and value for money, including arrangements whereby ownership of the dispenser estate transfers to NHS Scotland at an agreed point during or following the contract term. Suppliers are invited to provide feedback on contract duration, implementation methodologies, dispenser compatibility standards, asset ownership models, lifecycle management approaches, sustainability opportunities and contractual mechanisms that support supplier investment whilst delivering long-term value for NHS Scotland.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/090718-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | 29 Jan 2027 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

### Codes

- 33760000 - Toilet paper, handkerchiefs, hand towels and serviettes
- 33761000 - Toilet paper
- 33763000 - Paper hand towels
- 33770000 - Paper sanitary
- 33771000 - Sanitary paper products
- 33772000 - Disposable paper products
- 42968200 - Sanitary dispensing machines
- 42968300 - Toilet-roll dispenser system
- 44411000 - Sanitary ware

## Release History

- 24 Sep 2026 at 16:20 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/090718-2026

## Notice URLs

- http://publicservicesdelivery.scot/about/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000840735
- https://forms.cloud.microsoft/e/t8zVN61jEx
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=840735
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0779dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0779dd.json.