---
title: "Social Media Listening & Management Tool"
ocid: "ocds-h6vhtk-077b0a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077b0a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077b0a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077b0a.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Heritage Fund"
published: "2026-09-27"
---

# Social Media Listening & Management Tool

Buyer: Heritage Fund  
Current stage: Tender  
OCID: ocds-h6vhtk-077b0a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077b0a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077b0a.json)

## Summary

The Heritage Fund is seeking a social media listening and management tool: a single solution or integrated platform combining social media management, audience intelligence, listening, analytics and reporting. The requirement is for software and related services, classified under CPV 72212900. Delivery is across the United Kingdom. The buyer is the Heritage Fund, a central government public authority. Suppliers should be able to provide a joined-up platform covering both the day-to-day management of social media and the insight and reporting functions needed to understand audiences and monitor activity.

The Heritage Fund invited offers through a below-threshold open competition. The tender set an enquiry deadline of 5 October 2026 at 15:00 and a bid deadline of 16 October 2026 at 12:00. The contract period is 1 December 2026 to 30 November 2029. Its estimated value is £80,000 excluding VAT (£90,000 including VAT). There is one lot. Evaluation gives 80% to quality, including social value, and 20% to price. Bids may be submitted electronically through the Delta eSourcing platform.

This opportunity suits software suppliers with a platform that brings together social media management, social listening, audience intelligence, analytics and reporting, whether as one product or as integrated components. Suppliers should be able to demonstrate that their solution can support both operational social media work and the production of useful audience insights and reports. The quality-led evaluation, which includes social value, is likely to favour bidders able to explain the quality and wider value of their proposed service, alongside a competitive price. The single-lot requirement is suited to a supplier able to deliver the combined scope as one coherent offer.

## Notice

The heritage Fund wishes to procure a single solution or integrated platform capable of delivering social media management, audience intelligence, listening, analytics and reporting capabilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/091212-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2026 |
| Submission deadline | 16 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | £80,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Heritage Fund |
| Locality | LONDON |
| Postcode area | Central London |
| Postcode | EC4R 2YA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Dowgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212900 - Miscellaneous software development services and computer systems

## Release History

- 27 Sep 2026 at 19:32 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/091212-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/091212-2026
  27th September 2026 - Tender notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077b0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077b0a.json.