---
title: "Mental Health Residential Rehabilitation provision - Highwater House"
ocid: "ocds-h6vhtk-077bac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bac"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077bac.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077bac.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Norfolk County Council"
published: "2026-09-29"
---

# Mental Health Residential Rehabilitation provision - Highwater House

Buyer: Norfolk County Council  
Current stage: Award  
OCID: ocds-h6vhtk-077bac

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bac)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077bac.json)

## Summary

Norfolk County Council commissioned residential rehabilitation at Highwater House for people with mental health needs, including alcohol and substance dependency. The service provides individual care packages intended to meet each client’s outcomes, through provision registered with the Care Quality Commission (CQC). The work is social care with accommodation (CPV 85311000), delivered in Norfolk, England. The requirement is for a specialist residential facility rather than general counselling or community-based support: clients receive rehabilitation and accommodation as part of their individual care packages. This is a county council service, with care commissioned for individual clients. The contract describes the service as highly specialised and based on a facility operating in Norfolk.

The procurement is complete and the contract was awarded to St Martins Housing Trust. Norfolk County Council used a direct award, on the stated grounds that only one suitable facility operates in Norfolk and there were no reasonable alternatives. The award date was 29 September 2026. The award value is £10.4 million excluding VAT (£12.48 million including VAT). The contract period runs from 1 October 2026 to 31 March 2031, with possible extensions of up to 4.5 years, subject to provider performance against contractual requirements and outcomes; the maximum stated end date is 30 September 2035. There is one lot. The evaluation basis and selection criteria are not described in the published procurement data.

For a supplier considering comparable work for Norfolk County Council in future, the award shows demand for specialist residential rehabilitation combining accommodation with care for people with mental health needs and alcohol or substance dependency. A credible provider would need a suitable residential facility in Norfolk, CQC-registered provision, and the ability to deliver individual care packages against client outcomes. The council’s stated reason for choosing this provider was that it regarded the service as highly specialised and identified only one suitable facility in the county, with no reasonable alternatives. Providers would therefore need to demonstrate that their facilities and service model can meet this specific local need, alongside reliable performance against contractual requirements and outcomes. The awarded service is delivered by St Martins Housing Trust, identified as an SME.

## Notice

Provision of residential rehabilitation services for people with mental health issues including alcohol and substance dependency. Individual care packages to be commissioned against CQC registered provision to meet individual client outcomes. PS10.4m estimated value excl. VAT.

### Procurement Information

The service provided under the contract and is highly specialised with only one suitable facility operating in Norfolk and there are therefore no reasonable alternatives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/091937-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Sep 2026 |
| Contract period | 1 Oct 2026 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £10,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Norfolk County Council |
| Locality | NORWICH |
| Postcode area | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | St Martins Housing Trust |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85311000 - Social work services with accommodation

## Release History

- 29 Sep 2026 at 14:30 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/091937-2026
- 28 Sep 2026 at 14:55 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/091502-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/091937-2026
  29th September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/091502-2026
  28th September 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.norfolk.gov.uk
- http://www.stmartinshousing.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077bac.json.