---
title: "Audiology Adult Hearing Service (Non-Complex) - NHS Staffordshire and Stoke-on-Trent Integrated Care Board"
ocid: "ocds-h6vhtk-077bc2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bc2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077bc2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077bc2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS Staffordshire and Stoke-on-Trent Integrated Care Board"
published: "2026-09-28"
---

# Audiology Adult Hearing Service (Non-Complex) - NHS Staffordshire and Stoke-on-Trent Integrated Care Board

Buyer: NHS Staffordshire and Stoke-on-Trent Integrated Care Board  
Current stage: Award  
OCID: ocds-h6vhtk-077bc2

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## Summary

NHS Staffordshire and Stoke-on-Trent Integrated Care Board is buying adult audiology services for people in Staffordshire who have hearing or communication difficulties. The service covers hearing assessments, rehabilitation, hearing aids where clinically appropriate, and related aftercare and support. This is a community adult hearing service focused on non-complex needs, rather than a supply-only purchase of hearing aids. The existing service is delivered to the Staffordshire population, with the buyer based in Stoke-on-Trent. The contract is intended to continue provision of the current service; the buyer says the healthcare requirements are not changing considerably.

The procurement used the Provider Selection Regime’s Direct Award Process C, without a published competition. The buyer selected the incumbent, Outside Clinic Limited, and the award is recorded as active. The contract was signed on 19 August 2026 and is for one year, from 1 October 2026 to 30 September 2027. Its estimated value is £10,000, with payments based on activity and locally agreed prices; the contract record describes it as zero-value. The decision-makers applied equal weighting to the key criteria, assessing whether the existing provider was meeting the original contract and was likely to continue meeting the proposed contract to a satisfactory standard. A basic selection assessment covered suitability, financial and economic standing, and technical and professional ability. The single lot was cancelled in the tender data.

For suppliers seeking comparable future work, this award indicates demand for a continuing adult audiology service in Staffordshire, combining assessment, rehabilitation, clinically appropriate hearing aids and aftercare. A credible provider would need to demonstrate that it can deliver the full pathway to adults with hearing and communication needs, maintain service standards over an established contract, and support continuity for the local population. The selection rationale gives weight to satisfactory delivery of the existing service and confidence in future performance; capability alone is therefore unlikely to be enough without evidence of reliable delivery. Suppliers should also be prepared to evidence organisational suitability, financial and economic standing, and technical and professional ability. The activity-based payment approach and locally agreed prices are relevant to providers able to operate within locally set arrangements.

## Notice

Adult Hearing Services (Audiology) provide assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, access to hearing aids where clinically appropriate, and associated aftercare and support. This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the population of Staffordshire.

### Lot Information

Lot 1

This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the population of Staffordshire. NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSoT ICB) currently holds a contract with Outside Clinic Limited for the provision of Adult Audiology Services. This service provides assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, the provision of hearing aids where clinically appropriate, and associated aftercare and support. The SSoT ICB is satisfied that the existing provider will likely satisfy the requirements of the proposed contract and that the requirements for the provision of healthcare services are not changing considerably. As such, the proposed arrangements do not meet the considerable change threshold set out in Regulation 6(10) of the Health Care Services (Provider Selection Regime) Regulations 2023. The intention is to award a contract to Outside Clinic Limited, the existing provider. The contract period will be one year, commencing on 1 October 2026 and expiring on 30 September 2027. This is a zero-value contract with payments based on activity and locally agreed prices. The estimated contract value for the one-year contract period is PS10,000.00.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 09/10/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/091538-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £10,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS Staffordshire and Stoke-on-Trent Integrated Care Board |
| Locality | STOKE-ON-TRENT |
| Postcode area | Stoke-on-Trent |
| Postcode | ST1 4FA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Etruria & Hanley |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG24 Staffordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Complete Price Eyewear |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121240 - ENT or audiologist services

## Release History

- 28 Sep 2026 at 15:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/091538-2026

## Notice URLs

- https://staffsstoke.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bc2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077bc2.json.