---
title: "Audiology Adult Hearing Service (Non-Complex) - NHS Staffordshire and Stoke-on-Trent Integrated Care Board"
ocid: "ocds-h6vhtk-077bc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bc6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077bc6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077bc6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS Staffordshire and Stoke-on-Trent Integrated Care Board"
published: "2026-09-28"
---

# Audiology Adult Hearing Service (Non-Complex) - NHS Staffordshire and Stoke-on-Trent Integrated Care Board

Buyer: NHS Staffordshire and Stoke-on-Trent Integrated Care Board  
Current stage: Award  
OCID: ocds-h6vhtk-077bc6

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## Summary

NHS Staffordshire and Stoke-on-Trent Integrated Care Board is commissioning adult audiology services for people in Staffordshire who have hearing or communication difficulties. The service covers hearing assessments, rehabilitation, hearing aids where clinically appropriate, and related aftercare and support. This is non-complex adult hearing care, rather than a general supply of hearing equipment. The delivery area is Staffordshire. The existing provider, Latus Group (IDC) Ltd, currently delivers the service and is the intended recipient of the replacement contract. The requirement is for continued clinical assessment and support for adults, including access to suitable hearing aids and ongoing assistance after assessment or fitting.

The procurement has reached an intention-to-award stage under the Health Care Services Provider Selection Regime, using Direct Award Process C without a published competition. Latus Group (IDC) Ltd was selected as the existing provider; the contract is active and was signed on 19 August 2026. The stated service period runs from 1 October 2026 to 30 September 2027. The contract is described as zero-value, with payment based on activity and locally agreed prices; the estimated value for the one-year period is £444,286. The authority judged that requirements were not changing considerably and that the incumbent was delivering satisfactorily and likely to continue. Quality and cost criteria were each given equal importance, and a basic assessment covered suitability, financial and economic standing, and technical and professional ability.

For providers competing when this requirement next returns to market, the award indicates demand for an established adult audiology service across Staffordshire, combining hearing assessments, rehabilitation, clinically appropriate hearing aids and aftercare. A credible competitor would need to demonstrate satisfactory delivery against the existing service requirements and the ability to maintain that standard, as well as suitable financial and economic standing and technical and professional ability. The decision treated quality and cost as equally important, so providers should be ready to evidence service quality alongside a competitive cost approach. The selected supplier was the incumbent, and the authority considered the service requirements largely unchanged; experience delivering a comparable ongoing service is therefore particularly relevant to demonstrating continuity and capability.

## Notice

Adult Hearing Services (Audiology) provide assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, access to hearing aids where clinically appropriate, and associated aftercare and support. This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the population of Staffordshire.

### Lot Information

Lot 1

This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the Staffordshire population. NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSoT ICB) currently holds a contract with Latus Group (IDC) Ltd for the provision of Adult Audiology Services. This service provides assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, the provision of hearing aids where clinically appropriate, and associated aftercare and support. The SSoT ICB is satisfied that the existing provider will likely satisfy the requirements of the proposed contract and that the requirements for the provision of healthcare services are not changing considerably. As such, the proposed arrangements do not meet the considerable change threshold set out in Regulation 6(10) of the Health Care Services (Provider Selection Regime) Regulations 2023. The intention is to award a contract to Latus Group (IDC) Ltd, the existing provider. The contract period will be one year, commencing on 1 October 2026 and expiring on 30 September 2027. This is a zero-value contract with payments based on activity and locally agreed prices. The estimated contract value for the one-year contract period is PS444,286.00.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 09/10/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/091543-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £444,286 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS Staffordshire and Stoke-on-Trent Integrated Care Board |
| Locality | STOKE-ON-TRENT |
| Postcode area | Stoke-on-Trent |
| Postcode | ST1 4FA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Etruria & Hanley |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG24 Staffordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Industrial Diagnostics Company Ltd |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121240 - ENT or audiologist services

## Release History

- 28 Sep 2026 at 15:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/091543-2026

## Notice URLs

- https://staffsstoke.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077bc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077bc6.json.