---
title: "DDaT26499 - Online Dispute Resolution Discovery and Alpha Options"
ocid: "ocds-h6vhtk-077c82"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077c82"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-077c82.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-077c82.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "UK RESEARCH & INNOVATION"
published: "2026-09-29"
---

# DDaT26499 - Online Dispute Resolution Discovery and Alpha Options

Buyer: UK RESEARCH & INNOVATION  
Current stage: Planning  
OCID: ocds-h6vhtk-077c82

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077c82)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-077c82.json)

## Summary

UK Research and Innovation intends to procure discovery and alpha work for an online dispute resolution solution supporting Acas Early Conciliation services. The service is intended to improve claimants’ understanding, make notifications more complete and accurate, and reduce operational demand. Potential functions include pre-notification guidance, intelligent form validation, dynamic user support and workflow automation. The work also covers integration with Microsoft Dynamics 365 and other enterprise systems, and testing different implementation approaches: building a new solution, configuring existing products or buying a solution. This is software development and related digital service work. Delivery is described as being in the United Kingdom.

The process is at planning stage: UKRI has set out an intention to procure, but this is not an invitation to tender. UK Shared Business Services is managing the procurement. The buyer expects a future notice around 13 November 2026. The planned contract period is 1 January to 31 December 2027. The published estimated value is £0, so it does not indicate a priced contract opportunity. The procurement is organised as one lot. UKRI is inviting expressions of interest for preliminary market engagement, with responses requested by 17:00 on 13 October 2026 by email to ddatprocurement@uksbs.co.uk; suppliers are asked to reference DDaT26499 and contact the stated address to view the requirements. No evaluation basis is set out at this planning stage.

This work is likely to suit digital service and software suppliers with experience designing online user journeys for people navigating formal processes, and improving the quality and completeness of submitted information. Relevant strengths include discovery and alpha delivery, user-centred guidance, intelligent form validation, workflow automation and integration with Microsoft Dynamics 365 or comparable enterprise systems. Suppliers able to assess build, configure and buy options, then test and evaluate those approaches during alpha, will be well aligned with the stated purpose. The lot is marked as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, so smaller and mission-led providers may also find the planned scope relevant. Market engagement offers a route to understand the detailed requirements and inform preparation before the buyer’s expected next procurement stage.

## Notice

Online Dispute Resolution (ODR) solution to support Acas Early Conciliation services by improving claimant understanding, enhancing notification quality and completeness, and reducing operational demand. The solution may include pre-notification guidance, intelligent form validation, dynamic user support, workflow automation, and integration with Microsoft Dynamics 365 and other enterprise systems, enabling the testing and evaluation of build, configure or buy implementation options during Alpha.

### Planning Information

Expression of Interest - response to be submitted via email to ddatprocurement@uksbs.co.uk before 17:00pm Tuesday 13th October 2026.
If you would like to participate in the Expression of Interest and view the specific requirements please contact ddatprocurement@uksbs.co.uk referencing DDaT26499.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/091892-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | 13 Nov 2026 |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK RESEARCH & INNOVATION |
| Locality | SWINDON |
| Postcode area | Swindon |
| Postcode | SN2 1FL |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72262000 - Software development services

## Release History

- 29 Sep 2026 at 13:45 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/091892-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/091892-2026
  29th September 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-077c82. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-077c82.json.